Team Leader - Stratford

Chopstix Group; Camden Town; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading food service company in Camden Town is seeking a Team Leader with a fantastic attitude to ensure exceptional customer service and food quality. You will supervise the team, train staff, and focus on sales and profitability while creating a delightful dining experience. Ideal candidates will have strong leadership experience and excellent communication skills. This role offers various perks, including employee discounts and career development opportunities.

Benefits

Employee discount

Online discounts at high street stores

Opt-in health plans

Company pension plan

Pick n Mix Diploma Program

Cycle to Work scheme

Free mortgage advice

Wellbeing support

Access to wages in advance

Career development

Bonus/incentive schemes

Free meals on shift

Refer a friend scheme

Qualifications

• Vast experience in customer service.
• Background in leadership and management.
• Ability to train and coach a team.

Responsibilities

• Train on the woks and assist back-of-house teams.
• Supervise staff and inspire a high-performing team.
• Focus on food quality, profitability, and dining experience.

Skills

Customer service experience

Leadership and management

Training and coaching

Problem solving

Time management

Results driven

Excellent communication

Job description

We are looking for a Team Leader with a fantastic attitude, a commitment to exceptional customer service, and a passion for delivering delicious food. You will train on the woks, assist and supervise the back‑of‑house teams, and be the face of the store while inspiring a high‑performing team. Your focus will be on food quality, sales, profitability and creating a dining experience packed with flavour and customer delight.

Desired Skills & Experience

• Vast experience in customer service
• Background in leadership & management
• Ability to train & coach a team
• Problem solver
• Effective time management
• Results driven—people, quality, service, environment, sales & profitability
• Excellent communication skills

Core Values

• We take pride—putting our whole heart into every task.
• We are all in together—supporting each other to win as a team.
• Being quick to shift—adapting with agility and resourcefulness.
• We lead the way—innovating, taking risks, and pushing boundaries.

Perks

• Employee discount
• Online discounts at high street stores
• Opt‑in health plans
• Company pension plan
• Pick n Mix Diploma Program
• Cycle to Work scheme
• Free mortgage advice
• Wellbeing support (confidential advice line)
• Access to wages in advance
• Career development via our career pathway
• Bonus/incentive schemes
• Free meals on shift
• Refer a friend scheme