Team Leader - Single Supported Housing

Julian House; Shoscombe; On-site; GBP 30,000 - 38,000; Full time

Job summary

A charity focused on vulnerable populations in Bath seeks a Team Leader for Single Supported Housing to lead and empower teams, ensuring high-quality support for individuals facing homelessness. The ideal candidate will have experience in social care and a strong commitment to making a difference. This position offers a supportive workplace, career development opportunities, and generous benefits including annual leave and a competitive pension scheme.

Benefits

27 days annual leave plus bank holidays

30% staff discount at charity shop

Generous pension scheme

Supportive culture with regular feedback

Free monthly training sessions

Discounts via Blue Light Card

Reflective Practice sessions

Qualifications

• Experience in leading teams in social care or supported housing environments.
• Ability to monitor KPIs and manage quality standards.

Responsibilities

• Lead and Support Your Team: Provide guidance and reviews to empower your team.
• Drive Quality and Compliance: Monitor KPIs and ensure timely updates to risk assessments.
• Champion Client Engagement: Foster inclusion and community involvement for clients.
• Deliver Outstanding Support: Promote empowerment and resilience through trauma-informed approaches.

Skills

Experience working with people who have complex needs

Understanding of causes of homelessness

Ability to support and empower teams

Job description

Team Leader – Single Supported Housing

As a Team Leader, you'll play a vital role in shaping the future of our Single Supported Housing projects in Bath. You'll lead with purpose-guiding and supporting passionate teams to deliver exceptional services that truly change lives. We provide tailored, high-level support to individuals with recent experience of rough sleeping, helping them rebuild their lives and regain independence. In this role, you'll ensure performance targets, quality standards, and contractual commitments are met – while championing the values that make Julian House so special. Your leadership will be hands‑on and visible, inspiring teams and driving continuous improvement with the support of the Service Manager. Most importantly, you'll empower clients to reach their full potential and transform their futures. If you're passionate about making a real difference and leading with heart, this is the role for you.

Key Responsibilities

• Lead and Support Your Team: Provide guidance, regular reviews, and supervisions to ensure your team feels supported and empowered.
• Drive Quality and Compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time.
• Champion Client Engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community.
• Deliver Outstanding Support: Offer a person‑centred, strength‑based, and trauma‑informed approach that promotes empowerment and resilience.

Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

Equal Opportunities and Diversity

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

Employment Checks and Data Protection

DBS Checks – All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Qualifications and Experience

• Experience working with people who may have complex needs and/or challenging behaviours.
• Understanding of the causes of homelessness and social exclusion, and the approaches which seek to address these.

About Julian House

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

What We Offer

• 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing up to 30 days after 4 years of continuous employment (pro rata for part‑time staff).
• 30% staff discount at Julian House charity shop.
• A generous and competitive pension scheme.
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
• Great opportunities for career development and free monthly training sessions from experienced facilitators.
• Eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
• Reflective Practice sessions from objective, external facilitators.