Team Leader/ Shift Manager (Norwich Area)

Kentucky Fried Chicken (KFC); Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fast-food chain in the UK is seeking a passionate team leader to join their restaurant in Norwich. You will manage the team, ensure smooth operations, and foster a positive environment during shifts. The ideal candidate is a natural leader with team management experience and strong interpersonal skills. This role comes with benefits like free food and a generous staff discount.

Benefits

Free food and drink on shift

25% staff discount

Opportunity for career advancement

Qualifications

• Natural leader with experience in managing teams.
• Positive and motivating attitude.
• Ability to make quick, smart decisions.
• Strong communication and interpersonal skills.

Responsibilities

• Lead the team and drive restaurant performance.
• Coach and support the crew to promote growth.
• Ensure smooth operations behind the scenes.
• Create a positive work environment.

Skills

Team management experience

Strong people skills

Calm under pressure

Excellent communication skills

Job description

Responsibilities

• Lead from the front. You’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.
• Build your crew up. Coach, support, and celebrate your team making sure everyone grows, learns, and brings their best to every shift.
• Keep it running smooth. From stock checks to shift plans, help keep things ticking behind the scenes so the front runs like clockwork.
• A natural leader. Experience managing teams and bring out the best in people when it counts.
• People person, through and through. Create buzz, lift others up, and keep the crew happy and focused.
• Cool under pressure. Things move fast—you stay calm, think sharp, and make smart calls when it matters.

Qualifications

• Natural leader with team management experience.
• Strong people skills and a positive, motivating attitude.
• Calm under pressure and capable of making quick, smart decisions.
• Excellent communication and interpersonal skills.

Benefits

• Free food and drink on shift.
• 25% staff discount.
• Opportunity to take the first step toward a rewarding leadership career.

Equal Opportunity

Every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. KFC encourages applications from underrepresented groups. If you need additional support during the recruitment process, let us know and we’ll be there to help you be yourself.