Team Leader Sales Admin Corporate Markets, Audience Solutions

Wiley Global Technology; England; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

A leading global technology firm in Bognor Regis is seeking a Team Leader for the Sales Admin Corporate Markets Audience Solutions. This hybrid role requires leadership of a dynamic team of Sales Coordinators and involves operational management and development. Candidates should have 3-5 years of sales administration experience and proficiency with Salesforce. A comprehensive benefits package is provided, with a salary range of £26,300 to £35,900.

Benefits

Meeting-free Friday afternoons

Comprehensive benefits package

Qualifications

• Minimum of 3 to 5 years of experience in Sales Administration and Support in a B2B environment.
• Experience with SFDC (Salesforce) and sales administration processes.
• Flexibility to balance leadership responsibilities with hands-on operational duties.

Responsibilities

• Lead and develop a team of 4 to 5 Sales Coordinators conducting weekly 1:1s.
• Perform coordinator duties part-time including order processing and client support.
• Support department initiatives to align Sales and Admin structure.

Skills

Sales Administration experience

Leadership skills

Strong organizational skills

Excellent communication skills

Ability to work with Salesforce

Job description

Team Leader Sales Admin Corporate Markets Audience Solutions

Location : Bognor Regis GBR

Our mission is to unlock human potential. We welcome you for who you are the background you bring and we embrace individuals who get excited about learning. Bring your experiences your perspectives and your passion; it’s in our differences that we empower the way the world learns.

About the Role

Lead a dynamic team of Sales Coordinators within our Global Sales Admin department supporting Health Science Marketing and Licensing Solutions and Sales Admin operations across multiple regions. This hybrid leadership role combines hands‑on team management with continued operational involvement, offering the opportunity to drive both team development and revenue impact while maintaining direct connection to our sales support operations. As the team leader you will coordinate team workload distribution, monitor service quality, and ensure effective support to Account Managers and Sales Representatives. The role entails handling team scheduling, performance discussions, and basic HR coordination. You will report to the head of the Global Sales Admin organization and facilitate communication between team members and sales admin management. As the team leader you will maintain operational standards and process consistency across multi‑regional activities and support team development through training coordination and knowledge sharing. The role requires the ability to balance individual coordinator responsibilities with team leadership duties to ensure seamless operations and customer service delivery.

How You Will Make an Impact

• A minimum of 3 to 5 years of experience in Sales Administration and Support in a B2B environment
• Leadership experience or strong interest in people development
• Strong background in sales operations, order processing or customer support
• Experience with SFDC (Salesforce) and sales administration processes
• Ability to work in a complex tech stack environment using multiple systems
• Excellent communication skills and ability to work across multi‑regional teams
• Strong organizational skills with attention to detail and process improvement mindset
• Flexibility to balance leadership responsibilities with hands‑on operational duties

Job Responsibilities

• Lead and develop a team of 4 to 5 Sales Coordinators conducting weekly 1 : 1s and monthly meetings with Sales Managers
• Perform coordinator duties part‑time including order processing, invoicing and client support to maintain operational continuity
• Support department initiatives and process improvements to align Sales and Admin structure for maximum revenue impact
• Monitor SFDC Queue aging / on‑hold reports, contract compliance and accounts receivable bypass for accurate reporting and risk mitigation
• Coordinate team workload distribution and monitor service quality to ensure effective support to Account Managers and Sales Representatives
• Handle team scheduling, performance discussions and basic HR coordination
• Facilitate communication between team members and sales admin management
• Maintain operational standards and process consistency across multi‑regional activities
• Support team development through training coordination and knowledge sharing initiatives
• Ensure compliance with Health & Safety policies, SOXA controls and support annual audit processes

About Wiley

Wiley is a trusted leader in research and learning. Our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world’s most important challenges. With over 200 years of experience in publishing, we continue to evolve, illuminating the path forward for personal educational and professional success at every stage.

Equal Employment Opportunity

Wiley is an equal‑opportunity / affirmative‑action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information or based on any individual's status in any group or class protected by applicable federal, state, or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact us for assistance.

Salary & Benefits

Salary Range: 26,300 GBP to 35,900 GBP.

We are proud that our workplace promotes continual learning and internal mobility. We offer meeting‑free Friday afternoons, robust employee programming and a comprehensive benefits package.