Team Leader — Riverside Bar & Guest Experience

Compass Group; City Of London; On-site; GBP 31,000; Full time

Job summary

A hospitality services provider is seeking a passionate Team Leader for The Understudy at the National Theatre in London. The ideal candidate will oversee operations, maintain high-quality service, and inspire their team to create memorable customer experiences. Offering competitive salary, healthcare benefits, and opportunities for career progression. Join a dynamic and vibrant hospitality environment.

Benefits

Healthcare & Wellbeing Benefits

Exclusive Perks & Discounts

Workplace Benefits

Career & Financial Support

Site Specific Discounts

Qualifications

• Experience working in a similar role in a high-volume venue.
• Previous experience supervising frontline teams within a similar environment.
• Flexible to work evenings, weekends, and bank holidays.

Responsibilities

• Inspire and lead teams to deliver outstanding coffee, cocktails, and customer experiences.
• Take ownership of stock management.
• Champion exceptional guest service.

Skills

Great Customer Service

Good Communication Skills

Team Player

Positive Attitude

Ability to Work Under Pressure

Job description

A hospitality services provider is seeking a passionate Team Leader for The Understudy at the National Theatre in London. The ideal candidate will oversee operations, maintain high-quality service, and inspire their team to create memorable customer experiences. Offering competitive salary, healthcare benefits, and opportunities for career progression. Join a dynamic and vibrant hospitality environment.