Team Leader - Planned Care

Sunderland Care and Support Ltd; England; On-site; GBP 31,000 - 34,000; Full time

Job summary

A community-focused care provider in the United Kingdom seeks a Team Leader to oversee support services. Responsibilities include managing care plans, supporting a team of workers, and ensuring high-quality, person-centred care. Ideal candidates are experienced in adult care, qualified to NVQ/QCF Level 3, and able to foster a respectful and supportive environment. The role offers a competitive salary and opportunities for career development.

Benefits

Starting salary £31,022 rising to £33,699

37 hours per week

Excellent training opportunities

Generous annual leave entitlement

Pension scheme

Career development opportunities

Qualifications

• Experience of supervising and leading in a care setting.
• Demonstrable experience of caring for and supporting adults.

Responsibilities

• Manage and create the monthly rotas for support workers.
• Update and manage care plans and oversee reporting.
• Collaborate with Care Co-ordinator for quality care.

Skills

Leadership

Team motivation

Community engagement

Respect and empathy

Education

NVQ/QCF Level 3 in adult social care or equivalent

Job description

As Team Leader your role will be to provide support to an agile Service Manager. Team Leaders are responsible for the smooth and safe running of the service, including managing and creating the monthly rotas, updating and managing care plans, supporting and supervising support workers, including inducting new team members, as well as overseeing reporting, such as medication records and health and safety checks. Team Leaders are also expected to work jointly with other professionals to ensure customers receive support which is designed to meet their own personal need. Working with the Care Co‑ordinator, the Team Leader will ensure the provision of high quality, person‑centred care and support, supporting practical, social and spiritual needs, leading the service delivery in the service in line with Sunderland Care and Support values and standards and the requirements of the Care Quality Commission [CQC]. We are keen to recruit individuals with integrity who can help us ensure our company values are at the heart of everything we do.

Values

• Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within
• Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others
• Integrity – We will act fairly, ethically, professionally and openly in all we do
• Caring – We will provide safe, caring and personal services that support, protect and enable our customers to live fulfilling lives
• Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders
• Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.

Recruitment Process

Following our shortlisting process, we will contact candidates to arrange an appropriate time to carry out a face to face interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check. Please note CVs or covering letters will not be accepted. For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk

Qualifications and Experience

We are looking for experienced individuals who can lead and motivate a team of support workers to build a sense of community, encouraging our customers to have a voice, share their views, have choice, and feel at home. Qualified to at least NVQ/QCF Level 3 in adult social care or equivalent, with demonstrable experience of caring for and supporting adults. You will also have experience of supervising and leading in a care setting.

About the Job

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person centred innovative services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives. We are seeking to recruit a Team Leader into our Community Planned Care Services who is able to encourage a workplace culture based on respect and dignity for those in need of care and support. The service is community based and we provide care and support to customers in their own homes across the city, develop a wide range of skills and maintain their independence within the city of Sunderland. Customers within our Planned Care service have a diverse range of care needs and require a wide range of support.

Benefits

• 37 hours per week
• A starting salary of £31,022 rising to £33,699
• Designated rota pattern
• Excellent training opportunities
• A pension scheme
• Generous annual leave entitlement
• Career development opportunities
• A positive and rewarding job role and culture
• Work shifts on a rota including daytime, evenings, weekends, and Bank Holidays