Team Leader - PI Motor Insurance

Red Dot Commercial Limited; United Kingdom; On-site; GBP 35,000 - 43,000; Full time

Job summary

A leading insurance company in the United Kingdom is seeking an experienced PI Team Leader to oversee a team of claims handlers in Bolton. This full-time position offers a salary of £35-42.5k plus benefits. The ideal candidate will have strong leadership skills and extensive knowledge of personal injury claims. The company promotes a supportive and collaborative working culture with ongoing training and development opportunities.

Benefits

Competitive salary with annual reviews

Generous holiday allowance

Pension scheme

Ongoing training and development opportunities

Supportive and collaborative working culture

Qualifications

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.
• Ability to prioritise workloads and keep the team focused on delivering results.
• A proactive approach to problem-solving and continuous improvement.

Responsibilities

• Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
• Managing workloads, coaching, and developing staff to meet individual and team objectives.
• Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
• Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
• Acting as a point of escalation for complex cases and supporting decision-making.

Skills

Leadership skills

Communication skills

Coaching skills

Problem-solving

Job description

Overview

PI Team Leader (Motor) – Location: Bolton (on-site, full-time) Hybrid and flex options
Salary: £35-42.5k + benefits

Were looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to step into a pivotal role where you'll guide and support a high-performing team.

Responsibilities

• Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
• Managing workloads, coaching, and developing staff to meet individual and team objectives.
• Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
• Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
• Acting as a point of escalation for complex cases and supporting decision-making.

Qualifications

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.
• Ability to prioritise workloads and keep the team focused on delivering results.
• A proactive approach to problem-solving and continuous improvement.

What’s on offer

• Competitive salary with annual reviews.
• Generous holiday allowance and pension scheme.
• Ongoing training and development opportunities.
• Supportive and collaborative working culture.

Apply now.