Team Leader - PI Motor Insurance

Red Dot Commercial Limited; Turton Bottoms; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable insurance firm in the United Kingdom is seeking an experienced PI Team Leader to guide a high-performing team. This role involves overseeing PI claims handling while ensuring compliance with legal standards and improving team performance. The ideal candidate will possess strong leadership skills and extensive knowledge of personal injury claims. Competitive salary and generous benefits offered.

Benefits

Competitive salary with annual reviews

Generous holiday allowance

Pension scheme

Ongoing training and development opportunities

Supportive and collaborative working culture

Qualifications

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.
• Ability to prioritise workloads and keep the team focused on delivering results.
• A proactive approach to problem-solving and continuous improvement.

Responsibilities

• Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
• Managing workloads, coaching, and developing staff to meet individual and team objectives.
• Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
• Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
• Acting as a point of escalation for complex cases and supporting decision-making.

Skills

Leadership skills

Strong knowledge of personal injury claims

Excellent communication skills

Coaching and mentoring skills

Problem-solving skills

Job description

Responsibilities

• Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
• Managing workloads, coaching, and developing staff to meet individual and team objectives.
• Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
• Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
• Acting as a point of escalation for complex cases and supporting decision-making.

Were looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to step into a pivotal role where you'll guide and support a high-performing team.

Qualifications

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.
• Ability to prioritise workloads and keep the team focused on delivering results.
• A proactive approach to problem-solving and continuous improvement.

Benefits

• Competitive salary with annual reviews.
• Generous holiday allowance and pension scheme.
• Ongoing training and development opportunities.
• Supportive and collaborative working culture.