Team Leader - Ofsted Registered Children's Home

SuperHiring; Eastbourne; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Private healthcare

GP access 24/7

Level 3/5 qualifications funded

Career progression

Gym membership

Maternity/paternity/adoption packages

Therapeutic support

Birthday paid off

Parking

Overtime rates

Company bonus

Meals on shift

Blue Light Card

Sick pay

Pension

Company events

Job summary

SuperHiring in Eastbourne is seeking a Team Leader for an Ofsted-registered children’s home. You will oversee shifts, direct staff, and ensure care plans, risk assessments, and safeguarding procedures are followed to maintain a Good-rated home for up to 4 young people aged 13–17.

You will lead a safe, consistent operation, support staff development, and work across homes as needed, with day or night shifts available. Experience in residential childcare and Level 3 Diploma are essential.

Qualifications

• Experience working within residential childcare.
• Level 3 Diploma in Residential Childcare or equivalent (essential).
• Strong safeguarding knowledge and understanding of professional boundaries.
• Ability to remain calm and make effective decisions under pressure.
• Strong leadership, communication and interpersonal skills.
• A trauma informed and child centred approach to care.
• Willingness to work toward Level 5 Diploma in Leadership and Management (desirable).
• Flexibility to work evenings, weekends and bank holidays.

Responsibilities

• Lead shifts and take accountability for the safe and effective running of the home during your shift.
• Manage and direct Coaches and Senior Coaches, ensuring high standards of performance and conduct.
• Ensure care plans, risk assessments and Positive Behaviour Support strategies are consistently implemented.
• Take responsibility for safeguarding concerns, incident response and decision making on shift.
• Escalate incidents and safeguarding concerns appropriately to management.
• Monitor practice standards and address concerns immediately.
• Ensure routines, boundaries and therapeutic approaches are consistently maintained.
• Support children and young people to achieve positive outcomes across behaviour, education and independence.
• Maintain accurate, timely and compliant records and documentation.
• Promote trauma informed, child centred and therapeutic care approaches.
• Support induction, coaching and development of staff members.
• Contribute to reflective practice, team meetings and operational improvement.
• Maintain a safe, clean and well run home environment.
• Oversee medication administration, health and safety and compliance on shift.
• Work collaboratively with families, social workers and external professionals.
• Work flexibly across different homes within the service where required.

Skills

Residential childcare experience

Leadership / supervision

Safeguarding knowledge

Trauma-informed care

Communication & interpersonal skills

Decision making under pressure

Flexibility to work shifts

Education

Level 3 Diploma in Residential Childcare

Level 5 Diploma in Leadership and Management (desirable)

Job description

Team Leader - Ofsted Registered Children's Home (BBBH322) Eastbourne, England

Salary: GBP18.17 - GBP21.34 per hour

Team Leader - Ofsted Registered Children’s Residential Home

Job Title: Team Leader
Pay: £18.17 - £21.34 per hour
Location: Eastbourne
Working Pattern: Day or Night Shifts Available

In this role you will help young people become more independent and grow personally through various enjoyable activities within a safe environment. This is a truly rewarding opportunity where you have a fulfilling chance to positively influence the lives of vulnerable children and young people who have experienced trauma, instability and adversity.

This is a leadership role responsible for overseeing the safe, consistent and effective running of shifts within the home. As a Team Leader, you will provide direction, guidance and support to Support Workers and Senior Support Workers, ensuring high standards of care, safeguarding and behaviour management are maintained at all times, within a Ofsted Registered Children's Home in Eastbourne, which is rated "Good". The home is a specialist residential children's home supporting up to 4 young people aged 13 to 17 (currently supporting one young person) with complex and additional needs, including foetal alcohol syndrome, learning disabilities, ADHD, sensory processing difficulties, visual impairment, developmental delays and communication difficulties.

The role requires individuals who can remain calm, patient and resilient when supporting behaviours that may challenge, including verbal and physical aggression, property damage and self injurious behaviours. You will work closely with colleagues to follow individual care plans, risk assessments and positive behaviour support strategies. Personal care is also an important part of this role, including supporting personal hygiene, bathing, dressing and continence needs where required, while promoting independence, dignity and choice.

We are looking for compassionate, active and emotionally intelligent individuals who can combine warmth and relationship building with professional boundaries, consistency and a genuine commitment to improving a young person's quality of life.

What We Offer

• Private Healthcare and 24/7 GP Access with Vitality
• Fully Funded Level 3 and Level 5 Qualifications
• Clear Career Pathways with Higher Salaries
• £40 per month Gym Membership Contributions / Fitness Classes
• Enhanced Maternity / Paternity / Adoption Packages
• Free Access to Flexible and Unlimited Therapeutic Support
• Birthday Paid Off
• Free or Subsidised Parking
• Enhanced Overtime Rates
• Company Bonus Scheme
• Free Meals on Every Shift including Snacks and Refreshments in Offices
• Blue Light Card Membership Included
• Company Sick Pay Policy (Above Statutory)
• Pension Scheme
• Frequent Company Events

About You

We are looking for strong practice leaders who combine accountability, stability and compassion for young people. You will have:

• Experience working within residential childcare
• Previous experience leading or supporting staff on shift
• Level 3 Diploma in Residential Childcare or equivalent (essential)
• Strong safeguarding knowledge and understanding of professional boundaries
• The ability to remain calm and make effective decisions under pressureStrong leadership, communication and interpersonal skills
• A trauma informed and child centred approach to care
• The ability to maintain high standards and hold others accountable
• A commitment to delivering outstanding care and outcomes for young people
• Willingness to work towards or complete Level 5 Diploma in Leadership and Management (desirable)
• Flexibility to work shifts including evenings, weekends and bank holidays

Key Responsibilities

As a Team Leader you will:

• Lead shifts and take accountability for the safe and effective running of the home during your shift
• Manage and direct Coaches and Senior Coaches, ensuring high standards of performance and conduct
• Ensure care plans, risk assessments and Positive Behaviour Support strategies are consistently implemented
• Take responsibility for safeguarding concerns, incident response and decision making on shift
• Escalate incidents and safeguarding concerns appropriately to management
• Monitor practice standards and address concerns immediately
• Ensure routines, boundaries and therapeutic approaches are consistently maintained
• Support children and young people to achieve positive outcomes across behaviour, education and independence
• Maintain accurate, timely and compliant records and documentation
• Promote trauma informed, child centred and therapeutic care approaches
• Support induction, coaching and development of staff members
• Contribute to reflective practice, team meetings and operational improvement
• Maintain a safe, clean and well run home environment
• Oversee medication administration, health and safety and compliance on shift
• Work collaboratively with families, social workers and external professionals
• Work flexibly across different homes within the service where required

This home operates a 24 hour, 365 day service. You have the choice of working Day Shifts or Night Shifts. The shift patterns are as follows:

Day Shifts

• 1 day on, 2 days off (rolling rota)
• 07:30am – 10:30pm (15 hour shifts)

Waking Night Shifts

• 2 nights on, 2 nights off (rolling rota)
• 10:00pm – 08:00am (10 hour shifts)

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.

If you are passionate about supporting children and young people to achieve positive outcomes and want to join a provider committed to outstanding care.