Team Leader - Milton Keynes

Chopstix Group; Milton Keynes; On-site; GBP 28,000 - 32,000; Full time

Job summary

A fast-casual dining brand is seeking a Team Leader in Milton Keynes. You will oversee a dynamic team, focusing on exceptional customer service and food quality. The role requires leadership and hands-on experience in managing teams in a fast-paced environment. Candidates must be self-motivated and results-oriented, with proven customer service skills. The position offers perks like employee discounts and career development opportunities in a supportive atmosphere.

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support (Confidential Advice Line)

Access to Wages in Advance

Career Development via our Career Pathway

Bonus/Incentive Schemes

Free Meals on Shift

Refer A Friend Scheme

Qualifications

• Vast experience in customer service.
• Background in Leadership & Management.
• Ability to train & coach a team.
• Results driven in people, quality, service, and sales.
• Excellent communication skills.

Responsibilities

• Assist and supervise back of house teams.
• Lead and inspire the team to achieve exceptional results.
• Provide a dining experience packed with flavour.

Skills

Customer focused

Hands‑on

Organized

Team Player

People focused

Self‑motivated

Effective time management

Problem solver

Excellent communication skills

Job description

We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time. Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!

Key Qualities

• Customer focused?
• Hands‑on
• Organized
• Team Player
• People focused
• Self‑motivated & have Integrity?

Skills & Experience

• Vast experience in customer service
• A background in Leadership & Management
• The ability to train & coach a team
• Problem solver
• Effective time management
• Results driven — people, quality, service, environment, sales & profitability
• Excellent communication skills

About Chopstix

Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir‑fry success together!

Our Core Values

• We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
• Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

PERKS THAT PACK A PUNCH!

• Employee Discount
• Online Discounts in High Street Stores
• Opt in Health Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Career Development via our Career Pathway
• Bonus/Incentive Schemes
• Free Meals on Shift
• Refer A Friend Scheme