Team Leader - Meadowhall

Chopstix Group; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fast-casual dining company in the UK is searching for a Team Leader who is passionate about customer service and food quality. In this role, you will lead a team, supervise operations, and ensure customer satisfaction. Ideal candidates will have a strong background in customer service and management. The position offers several perks, including employee discounts, health plans, and career development opportunities.

Benefits

Employee discount

Online discounts at high street stores

Opt-in health plans

Company pension plan

Pick n Mix Diploma Program

Cycle to Work scheme

Free mortgage advice

Wellbeing support (confidential advice line)

Access to wages in advance

Career development via our career pathway

Bonus/incentive schemes

Free meals on shift

Refer a friend scheme

Qualifications

• Vast experience in customer service and leadership.
• Strong ability to train and coach team members.
• Excellent communication and problem-solving skills.

Responsibilities

• Supervise back-of-house teams and ensure food quality.
• Inspire and lead a high-performing team.
• Focus on sales, profitability, and customer experience.

Skills

Customer service experience

Leadership & management

Training & coaching

Problem solving

Time management

Results driven

Communication skills

Job description

We are looking for a Team Leader with a fantastic attitude, a commitment to exceptional customer service, and a passion for delivering delicious food. You will train on the woks, assist and supervise the back‑of‑house teams, and be the face of the store while inspiring a high‑performing team. Your focus will be on food quality, sales, profitability and creating a dining experience packed with flavour and customer delight.

Desired Skills & Experience

• Vast experience in customer service
• Background in leadership & management
• Ability to train & coach a team
• Problem solver
• Effective time management
• Results driven—people, quality, service, environment, sales & profitability
• Excellent communication skills

Core Values

• We take pride—putting our whole heart into every task.
• We are all in together—supporting each other to win as a team.
• Being quick to shift—adapting with agility and resourcefulness.
• We lead the way—innovating, taking risks, and pushing boundaries.

Perks

• Employee discount
• Online discounts at high street stores
• Opt‑in health plans
• Company pension plan
• Pick n Mix Diploma Program
• Cycle to Work scheme
• Free mortgage advice
• Wellbeing support (confidential advice line)
• Access to wages in advance
• Career development via our career pathway
• Bonus/incentive schemes
• Free meals on shift
• Refer a friend scheme