Team Leader - Health Records

NHS National Services Scotland; Wishaw; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Scotland is seeking a Health Records Manager to oversee daily operations and ensure effective service delivery. The role involves managing staff, implementing service improvements, and supporting management initiatives. Ideal candidates will have a degree or equivalent experience in Health Records, along with relevant supervisory experience. This position offers a full-time permanent contract in Wishaw, with competitive benefits.

Benefits

27 days annual leave

8 days public holidays

Membership of NHS Pension Scheme

Paid sick leave

Occupational health services

Qualifications

• Must possess specialist knowledge of Health Records.
• Experience in supervisory roles preferred.
• Flexibility to work in multiple sections of the department.

Responsibilities

• Manage operational activities of the Health Records supervisory team.
• Implement changes for service improvement.
• Support managers in service developments.

Skills

Effective communication

Team building skills

Multi-tasking

Knowledge of patient administration systems

Knowledge of confidentiality and data protection

Education

Educated to degree level or equivalent

Professional qualification IHRIM

Job description

The Role

This role will be to manage the day to day operational activities of the Health Records supervisory team and staff across the range of Health Records sections, to ensure provision of a robust patient administration service to meet the needs of patients and healthcare professionals. To identify and implement changes for service improvement, and to persuade and communicate these changes with the appropriate stakeholders. To support the immediate line manager with the implementation of service developments.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• Educated to degree level or equivalent, such as diploma level plus relevant experience within a Health Records environment, including previous supervisory experience.
• Specialist knowledge of Health Records gained through relevant experience, or professional qualification IHRIM (Diploma in Health Records & Information Management).
• Knowledge of patient administration systems.
• Computer literate and keyboard skills.
• Knowledge of confidentiality and data protection.
• Multi skilled, and experience in multi-tasking.
• Effective communication, interpersonal and teambuilding skills both written and verbal.
• Experience of working as part of a team and on own initiative.
• Flexibility to be able to work across the range of multi sections within the Health Records Department.
• Knowledge of medical terminology and anatomy and physiology.
• Knowledge and understanding of statistical information.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

• Educated towards/operating at degree level and/or professional qualification IHRIM (Diploma in Health Records and Information Management)/or specialist knowledge of Health Records gained through relevant experience
• Previous supervisory experience
• Experience of working as part of a team and on own initiative

Contract type

Permanent

Full time

37 hours

Please note this is a part time post and the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based in OPD / ED Reception / MAU1 within University Hospital Wishaw.

The working pattern for this role - Monday to Friday 09:00 - 17:00

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Joyce Davidson, Health Records Manager UH Wishaw, Medical Records on [e-mail]

For enquiries regarding the application form or recruitment process, please contact Gemma Irwin, Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service

• A minimum of 8 days of public holidays

• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)

• Paid sick leave increasing with length of service

• Occupational health services

• Employee counselling services

• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e‑mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.