Team Leader - Full Time (Drivers ONLY)

Right at Home UK; Liverpool; On-site; GBP 100,000 - 125,000; Full time

Job summary

A homecare service provider in Liverpool is seeking a Team Leader to manage and mentor Care Assistants while ensuring high-quality care for clients. Candidates should have experience in health and social care, excellent communication skills, and the ability to lead a team. A QCF level 3 qualification is desirable. This full-time role offers £14.10 per hour and requires a flexible work approach.

Qualifications

• Minimum of two years’ experience working in health and social care.
• Ability to demonstrate genuine passion for delivering excellent care.
• Must hold UK/EU driving licence and have access to a car.

Responsibilities

• Lead and mentor a team of Care Assistants.
• Ensure compliance with regulatory standards in documentation.
• Coordinate care schedules and build client relationships.

Skills

Excellent communication

Organizational skills

Supervisory skills

Flexible work approach

Caring and empathetic

Education

QCF level 3 in Adult Health and Social Care

Tools

Digital care plans

Mobile phone literacy

Job description

Overview

Job Title: Team Leader

Location: Sefton, Merseyside

Salary: £14.10 per hour - plus £75 per full weekend day

Hours per week: Full time - 32 hours per midweek (over four days with weekend on-call included)

About Us

Right at Home provides premium quality homecare to older people, those living with dementia and other vulnerable adults living within our local communities.

Recognised as a progressive, high-quality, sector leader in the provision of health and social care, we are actively recruiting a Team Leader to help us deliver outstanding care across our local community. It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home.

This role requires a person with exceptional communication and organisational skills to support our fantastic team of Care Assistants to deliver high-quality, reliable care to our valued Clients. The ideal candidate will be personable, offer a great deal of flexibility and be detail-oriented to enable us to provide quality, reliable care.

Main Duties & Responsibilities

• Support, lead and mentor a team of Care Assistants on a day-to-day basis to ensure they perform to Right at Home standards of quality
• Carry out introductions every time a Care Assistant is matched to a client for the first time – this may be a shadowing period
• Liaise closely with the Assistant Manager and Registered Manager at all times, reporting any concerns, changes or difficulties regarding staff or clients
• Support the Care Management Team in assuring all documents and records are compliant with regulatory standards
• Ensure the recording of all necessary information clearly and legibly in line with record keeping policies and procedures
• Participate in new Client Assessments (after full training) and complete and update care plans and risk assessments
• Deliver care calls as required within your availability
• Take a turn on a rota basis to manage the office on-call telephone support service, including weekends
• Coordinate schedules to ensure clients are matched with staff who have the necessary skills and knowledge
• Act on own initiative and exercise decision making skills, as far as possible and wherever appropriate
• Build relationships with the Clients and their families to ensure we deliver personalised care
• Ensure training needs of all staff are met effectively, reporting to the Care Management team where training gaps are identified

Person Specification

Qualifications & Experience

• To hold a QCF level 3 in Adult Health and Social Care or be willing to work towards it
• Minimum of two years’ experience working within a health and social care setting
• Well-developed verbal and written communication skills
• Experience of promoting wellbeing through a positive attitude and work ethic
• Ability to demonstrate a genuine passion for delivering excellent care
• Good IT/mobile phone literacy skills due to digital care plans and log ins
• Must hold UK/EU driving licence, have daily use of a car and have class 1 business insurance

Abilities, Skills & Behaviours

• The ability to work on own initiative and as a team member
• Willingness to participate in continuing professional development
• Supervisory skills with the qualities to lead and motivate a staff team
• Flexible approach to work patterns/schedules
• Highly punctual and reliable
• Caring and empathetic approach to our client group

We are committed to safeguard and promote the welfare of vulnerable adults and expects all staff to share this commitment. All offers of employment are subject to an enhanced DBS check and satisfactory references.

Right at Home Sefton are an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.