Team Leader - Foundations Team - Suffolk Drug & Alcohol Service

Turning Point UK; Ipswich; On-site; GBP 32,000 - 39,000; Full time

Job summary

A leading health and social care provider is seeking a Team Leader for the Foundations Team in Suffolk. This role offers the chance to influence meaningful change and support individuals and families affected by substance use. The position includes visible leadership, team management, and operational oversight, ensuring high-quality service delivery. With a competitive salary and opportunities for career progression, this is an exciting opportunity to make a difference in the community.

Benefits

25 days paid holiday + Bank Holidays

Option to buy additional holidays

Qualifications

• Demonstrable leadership skills and adaptable leadership style.
• Experience managing similar service/team.

Responsibilities

• Providing visible leadership and support for the team.
• Managing HR processes and ensuring adherence to policies.
• Overseeing quality assurance and safeguarding activities.

Skills

Leadership

Communication

Organizational Skills

Time Management

Community Support

Education

Experience in Recovery Work

Experience with Young People

Job description

Team Leader - Foundations Team - Suffolk Drug & Alcohol Service

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you want to help build a brighter future for communities and individuals across Suffolk doing a highly rewarding job? This is a fantastic opportunity to step into a leadership role where you can influence meaningful change, inspire best practice, and help drive innovation across the service.

As a Team Leader you will assist the Team Manager in delivering the Foundations teams strategy which embeds the idea of building a Stronger Future Together for those people we support as well as our staff team.

We offer a starting salary of £32,760 rising each year in line with our pay progression salary bands, rising to £38,326 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

You will have the chance to shape change across Suffolk for those people using drugs or alcohol as well as for those affected by someone else’s use.

Role Responsibility

• Providing visible leadership to your team providing a positive, supportive environment for your team to thrive.
• Management of a number of direct reports including Advanced Recovery Practitioners and Recovery Workers;
• Management of HR related processes in line with HR policies.
• Ensuring expenses incurred within your team is in line with organisational policy;
• Ensuring adherence to petty cash processes.
• Ensuring high quality performance of staff within your team and achievement of key performance indicators.
• Day to day operational oversight of your countywide team;
• Ensuring your team delivers interventions/services in line with commissioner expectations, meeting needs of the People we Support;
• Management of incidents that occur in your team and ensuring learning is shared in a way to support development and growth
• Acting as a point of escalation from the team to resolve concerns raised by the people we support and partner agencies;
• Ensuring all steps are taken to ensure the health and safety of staff within your team as well as the people we support;
• Ensuring the delivery of a high quality, evidence based service within your team including undertaking and overseeing quality assurance, observations and audit activity;
• Oversight of safeguarding activity to ensure the people we support and children/vulnerable adults are safeguarded;
• Developing effective partnerships across Turning Point and with key local organisations to enhance service delivery and support those we support to embed change
• Representing Turning Point at internal and external meetings building professional friendships to help broker the best outcomes for the people we support
• Contribute to the effective planning of excellent person-centred care and support plans throughout Foundations, that meet the needs of clients.
• Help to ensure the delivery of excellent person-centred interventions with individuals for whom we provide support within the service, via supervisions, case review and the embedding of The Thrive Approach, Steps to Cope and Five steps into the daily practice of the team
• Develop, implement and support recovery focused initiatives within Foundations –the young people, young adults, families and safeguarding team in the Suffolk Drug and Alcohol Service.

The Ideal Candidate

• Demonstratable leadership skills and flexible and adaptable leadership style;
• An understanding of delivering outreach, community based support;
• Create an inclusive and positive environment to enable the team to thrive;
• Understand ‘family first’, whole family support;
• Have experience of working with young people and / or families;
• In depth understanding and ability to operationally and performance manage the functions of the team;
• Excellent communication skills (verbal/written) and ability to adapt to respond to staff, commissioners / partners and people we support;
• Strong organisational, time management and prioritisation skills;
• Ability to remain calm and resilient in high pressure environments;
• Ability to work in partnership across a range of settings and to build strong professional friendships with those partner agencies
  
• Ability to travel to venues across the county
• Previous experience managing similar service / team;
• Be a dynamic community focused thinker who can imagine and support change.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
• Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Salary Starting salary £32,760 rising in line with our pay progression salary bands to £38,326 per year

Frequency Annual

Job Reference turningp/TP/135/11325

Contract Type Permanent

Closing Date 11 May, 2025

Job Category Recovery Work

Business Unit Substance Use

Location County wide, based in Bury St Edmunds or Ipswich, United Kingdom