Team Leader for Porters and Security

Sodexo Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider is seeking a Team Leader for porters and security at Queen Mary's Hospital. In this full-time role, you will lead a team to ensure exceptional service, manage daily operations, and maintain safety standards. Ideal candidates will have experience in a healthcare setting, demonstrate strong leadership and communication skills, and hold a valid SIA licence. Opportunities for professional development and competitive pay are offered.

Benefits

Competitive pay

Training and development

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan

Cycle to Work scheme

Qualifications

• Previous experience in portering or security within a hospital or similar environment.
• IT proficiency to manage rotas and reports.
• Manual handling training and a valid SIA licence.

Responsibilities

• Lead and manage a team of porters and security staff.
• Oversee daily operations, including staff rotas.
• Ensure compliance with health, safety, and security policies.

Skills

Leadership

Communication

Customer care

Organizational skills

Flexibility

Job description

Team Leader – Porter & Security

Location: Queen Mary’s Hospital

Hours: 37.5 per week

Pay: £13.60 per hour

Are you an experienced leader with a passion for delivering exceptional service in a healthcare environment? We’re looking for a Porter and Security Team Leader to join our team at Queen Mary’s Hospital.

What you’ll do:

• Lead and manage a team of porters and security staff to ensure a high-quality, responsive service.
• Oversee daily operations, including staff rotas, workload allocation, and quality control.
• Ensure safe and efficient transfer of patients, materials, and equipment across the hospital.
• Maintain compliance with health, safety, and security policies.
• Motivate and develop your team through effective communication, training and performance management.

What we’re looking for:

• Previous experience in portering or security within a hospital or similar environment.
• Strong leadership and organisational skills.
• Excellent communication and customer care abilities.
• Manual handling training and a valid SIA licence.
• IT proficiency and ability to manage rotas and reports.
• Flexible, proactive, and able to respond quickly to operational needs.

Why join us?

• Competitive pay at £13.60 per hour.
• Full‑time role with 37.5 hours per week.
• Opportunity to make a real difference in patient care and hospital operations.
• Training and development to support your career growth.
• Full training and protective uniform provided.
• Competitive pay
• Mental health and wellbeing resources.
• Employee Assistance Programme (including financial/legal advice & personal support).
• Free health & wellbeing app with 24/7 virtual GP access.
• Discounts on high street brands for you and your family.
• Salary finance tools and financial wellbeing resources.
• Retirement savings plan and life insurance.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment.

Apply today and help us deliver outstanding service at Queen Mary’s Hospital!

We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.