Team Leader for Porters and Security

Sodexo; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global services provider is seeking a Team Leader for Porter & Security role at Queen Mary's Hospital, City of Westminster. You will lead a team, ensuring safety and compliance while managing daily operations. The ideal candidate should have previous experience in portering or security, strong leadership skills, and an eagerness to develop your team. This full-time position offers a competitive pay of £13.60 per hour with ample opportunities for training and career growth.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan

Full training and protective uniform

Flexible working opportunities

Qualifications

• Previous experience in portering or security in a healthcare setting.
• Manual Handling training and valid SIA licence.
• IT proficiency for managing rotas and reports.

Responsibilities

• Lead and manage a team of porters and security staff.
• Oversee daily operations and workload allocation.
• Ensure patient and material transfers are safe and efficient.

Skills

Leadership skills

Organisational skills

Communication skills

Customer care skills

Proactive response

Job description

Team Leader - Porter & Security

Location: Queen Mary's Hospital
Hours: 37.5 per week
Pay: £13.60 per hour

Are you an experienced leader with a passion for delivering exceptional service in a healthcare environment? We're looking for a Porter & Security Team Leader to join our team at Queen Mary's Hospital.

What you’ll do:

• Lead and manage a team of porters and security staff to ensure a high‑quality, responsive service.
• Oversee daily operations, including staff rotas, workload allocation, and quality control.
• Ensure safe and efficient transfer of patients, materials, and equipment across the hospital.
• Maintain compliance with health, safety, and security policies.
• Motivate and develop your team through effective communication, training, and performance management.

What we’re looking for:

• Previous experience in portering or security within a hospital or similar environment.
• Strong leadership and organisational skills.
• Excellent communication and customer care abilities.
• Manual Handling training and a valid SIA licence.
• IT proficiency and ability to manage rotas and reports.
• Flexible, proactive, and able to respond quickly to operational needs.

Why join us?

Competitive pay at £13.60 per hour.
Full‑time role with 37.5 hours per week.
Opportunity to make a real difference in patient care and hospital operations.
Training and development to support your career growth.

What we offer:

• Mental health and wellbeing resources.
• Employee Assistance Programme (including financial/legal advice & personal support).
• Free health & wellbeing app with 24/7 virtual GP access.
• Discounts on high street brands for you and your family.
• Salary finance tools and financial wellbeing resources.
• Retirement savings plan and life insurance.
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment.

Ready to be part of something greater?

Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications – so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.