Team Leader - Food to Go - Full Time (Maternity)

Planet Organic; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health-focused retail company is seeking a Team Leader for their Food to Go department in Chiswick. This full-time, fixed-term role involves leading a team to ensure excellent customer service and high food quality. Ideal candidates will have leadership experience, a passion for food and health, and strong interpersonal skills. Benefits include a colleague discount and career development opportunities.

Benefits

35% colleague discount across all stores

28 days of holiday per year (pro-rata)

Access to benefits after passing probation

Access to pension arrangements after passing probation

Excellent opportunities for career development

Qualifications

• Strong leadership and interpersonal skills with a passion for developing others.
• Understanding of food hygiene and health and safety practices.
• Previous supervisory or leadership experience in retail is preferred.

Responsibilities

• Lead team to create a positive customer experience.
• Train new starters to meet standards of excellence.
• Manage stock levels to ensure availability.
• Oversee timely preparation and presentation of products.
• Monitor and maintain high food hygiene standards.

Skills

Strong leadership and interpersonal skills

Passion for food, health, and sustainability

Understanding of food hygiene and health practices

Previous supervisory experience

Flexibility with shift patterns

Job description

Team Leader - Food to Go - Full Time (Maternity)

Department: Food to Go

Employment Type: Fixed Term Contract

Location: Chiswick

Reporting To: Store Manager

Compensation: £12.65 / hour

Description

As a Team Leader in the Food to Go department at Planet Organic, you will play a crucial role in delivering our mission to promote health and sustainability to our community. You will lead your team in ensuring that every customer experience is fun, educational, and rewarding. Your primary responsibilities will include supervising daily operations, guiding team members, and ensuring the highest standards of customer service and product quality. You will collaborate with your team to enhance the customer experience while maintaining a vibrant and efficient working environment. With ample opportunities for personal and professional growth, you’ll be supported from day one as you advance your career with Planet Organic.

Please note, this is a fixed-term role to cover maternity leave. It will run until the original postholder returns or the arrangement is reviewed based on the needs of the team.

Key Responsibilities

• Lead your team to create a fun, educational, and rewarding customer experience.
• Train new starters and oversee their progression to ensure they meet our standards of excellence.
• Place orders and manage stock levels to ensure product availability and minimise waste.
• Analyse sales and wastage, providing reports to senior management as requested to inform strategic decisions.
• Oversee the Food to Go service, ensuring the timely preparation and presentation of products that meet our quality standards.
• Monitor and maintain high standards of food hygiene and health and safety guidelines to ensure a safe and clean environment for both customers and staff.
• Collaborate with management to achieve daily operational goals, optimise workflows, and address any challenges that arise.
• Work as part of a team to complete daily tasks, which may involve working in areas outside of your normal duties.
• Providing support for store operations by assisting with store opening and closing procedures, and other managerial duties as needed.
• This is not an exhaustive list of responsibilities and may change based on business needs.

What We're Looking For

• Strong leadership and interpersonal skills, with a passion for developing others.
• Passionate about food, health, and well-being, with a commitment to sustainability.
• Comprehensive understanding of food hygiene and health and safety practices in a retail and hospitality environment.
• Previous supervisory or leadership experience in retail and food & drink servery is preferred.
• Our stores operate during evenings, weekends, and public holidays, so we're looking for team members who are flexible with their availability and can adapt to different shift patterns as needed.

Benefits

• 35% colleague discount across all stores
• 28 days of holiday per year (pro-rata)
• Access to benefits after passing probation
• Access to pension arrangements after passing probation
• Excellent opportunities for career development and progression
• Be part of a welcoming team that's dedicated to making a positive impact