Team Leader – Drive Service & Team Growth

Stonegate Pub Company; Plymouth; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

MiXR App discount (25% off)

Xtra Rewards access

VIP entry to pubs and bars

Gym partner discounts

Stream – wage access

Job summary

Stonegate Pub Company is seeking a Team Leader for Slug And Lettuce in Plymouth. You will lead and motivate the front-line team, coaching colleagues to deliver exceptional guest experiences and maintain brand standards.

The role involves supporting management to realise the venue’s vision and creating a welcoming, inclusive atmosphere for all guests. Ideal candidates thrive in fast-paced hospitality, demonstrate strong people skills, and are committed to safety and service excellence.

Qualifications

• Experience leading hospitality teams and delivering guest service.
• Strong coaching and communication skills.
• Ability to work under pressure and maintain standards.
• Basic compliance and health & safety awareness.

Responsibilities

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

Skills

Team leadership

Coaching

Customer service

Communication

Job description

Stonegate Pub Company is seeking a Team Leader for Slug And Lettuce in Plymouth. You will lead and motivate the front-line team, coaching colleagues to deliver exceptional guest experiences and maintain brand standards.

The role involves supporting management to realise the venue’s vision and creating a welcoming, inclusive atmosphere for all guests. Ideal candidates thrive in fast-paced hospitality, demonstrate strong people skills, and are committed to safety and service excellence.