Team Leader Delivery - Hayes

Selco Builders Warehouse

England

Vor Ort

GBP 30.000 - 42.000

Vollzeit

Vor 10 Tagen

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Benefits dieser Stelle

Colleague Discount
Holiday Buy Scheme
Paid Volunteer Leave
Enhanced Family Leave Pay
Free Breakfast
Apprenticeships & Career Development
Refer a Friend Bonus

Zusammenfassung

Selco Builders Warehouse is seeking a delivery operations leader to supervise a team including HGV and van drivers, pickers and loaders. You will plan outbound deliveries to ensure orders are delivered on time and to quality standards, while supporting branch operations and driving customer service and profitability.

You will coach and develop your team, maintain safe working practices, and contribute to achieving branch targets. The role is based in a UK store with 37.5 hours per week.

Qualifikationen

  • Proven experience leading a delivery/branch team.
  • Strong planning and organisational skills for outbound deliveries.
  • Ability to coach and develop team members to meet targets.

Aufgaben

  • Lead and develop a high-performing delivery team (HGV, vans, pickers, loaders).
  • Plan and manage outbound deliveries to meet on-time, in-full targets.
  • Oversee loading/picking to ensure safety and accuracy.
  • Drive delivery performance, cost control, and KPI achievement.
  • Maintain safe, compliant working environment and capacity planning.
  • Deliver excellent customer service and identify sales opportunities.
  • Support branch operations and act as senior leader on duty when required.

Kenntnisse

Team leadership
Delivery planning
Customer service
Coaching & development
Safety & compliance

Jobbeschreibung

What You’ll Be Doing


  • Leading and developing a high-performing delivery team, including HGV & Van Drivers and Pickers & Loaders.

  • Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards.

  • Working alongside your team to pick and load customer orders safely and accurately.

  • Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs.

  • Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment.

  • Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty.

  • Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance.

  • Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.

  • The working hours for this role are 37.5 per week.


Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:


Work-Life Balance & Extras


  • Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.

  • Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.

  • Paid Volunteer Leave– Take time off to give back to a cause close to your heart.

  • Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.

  • Free Breakfast– Start your day right with access to our in-store and office pantries.

  • Apprenticeships & Career Development– Learn, grow, and take your career to the next level.

  • Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!


Financial Benefits


  • Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.

  • EarlyPay– Access your earned wages before payday when you need them.

  • Profit-Based Bonus Scheme– We work hard and celebrate success with quarterly and yearly bonuses.

  • ShareSave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.

  • Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!


Health & Wellbeing


  • Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.

  • Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.

  • Life Assurance– Protection for your loved ones should the unexpected happen.

  • Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.

  • Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!


About Us

Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to‑earth individuals who bring a positive, team‑first attitude to everything they do!


We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast‑paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package.


We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.

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