Team Leader & Customer Experience Coach

Moto Hospitality; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality provider in Reading is seeking a management-oriented individual to join its team. This role involves leading teams to ensure brand standards and excellent customer service, as well as maximising profits through effective sales management. With a focus on career growth, the organisation offers flexible working arrangements and various employee benefits. Ideal candidates should possess strong leadership and communication skills.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits (pension, sick pay)

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading teams to achieve and deliver excellent brand standards.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.

Skills

Leadership

Customer service

Communication

Decision making

Job description

A leading hospitality provider in Reading is seeking a management-oriented individual to join its team. This role involves leading teams to ensure brand standards and excellent customer service, as well as maximising profits through effective sales management. With a focus on career growth, the organisation offers flexible working arrangements and various employee benefits. Ideal candidates should possess strong leadership and communication skills.