Team Leader - Customer Experience Champion with Great Benefits

The Rank Group; Crewe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company in Crewe seeks a Mecca Team Lead to create unforgettable experiences for customers. In this role, you will motivate your team to deliver exceptional service, manage shifts, and foster a welcoming environment. Strong leadership and a customer-first mindset are essential. The role offers competitive pay at £13.06/hour and various employee rewards including discounts and benefits.

Benefits

Competitive salary

Paid breaks

50% discount on food and soft drinks

Pension and Life Assurance

Company Sick Pay Scheme

Access to Employee Assistance Programme

Funded Apprenticeships

Uniform provided

Responsibilities

• Create unforgettable experiences for customers.
• Support and motivate the team to deliver exceptional service.
• Manage shifts and build strong relationships with colleagues.

Skills

Strong leadership skills

Customer-first mindset

Ability to engage and inspire team

Organised and proactive

Job description

A leading entertainment company in Crewe seeks a Mecca Team Lead to create unforgettable experiences for customers. In this role, you will motivate your team to deliver exceptional service, manage shifts, and foster a welcoming environment. Strong leadership and a customer-first mindset are essential. The role offers competitive pay at £13.06/hour and various employee rewards including discounts and benefits.