Team Leader - Children's Home (LD)

Super Hiring; Croydon; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading support organization in Croydon is seeking a Day Team Leader to oversee day shifts and support young people with autism and complex needs. You will lead a team, mentor staff, and ensure a safe environment for the children, while also managing challenging behaviours. The ideal candidate will have experience in behaviour support and excellent communication skills. This role offers competitive salary and benefits including training opportunities and private healthcare.

Benefits

Salary 20% above sector average

36 days of advanced training annually

Fully funded Level 3 Diploma (if not already held)

Private healthcare and 24/7 GP access

Gym stipend and wellbeing support

Pension and bonus scheme

Free parking and communal cars for transporting young people

Clear pathway into Deputy Manager roles

Qualifications

• Strong background working with autism and behaviours that challenge.
• Skilled in behaviour support, Team Teach, and de-escalation.
• Resilient when faced with aggression, offensive language, or disturbing conversations.

Responsibilities

• Lead day shifts, ensuring routines are followed and children feel supported.
• Support young people with autism, epilepsy, diabetes, and mental health needs.
• Mentor and supervise Day Coaches and Senior Coaches.

Skills

Working with autism

Behaviour support

Team Teach

De-escalation techniques

Excellent communication skills

Job description

Every day at Norwood brings both challenges and moments of real impact. The young people here are strong, determined, and each live with autism and complex processing needs. Their behaviours can include aggression such as hitting, spitting, hair pulling, or ripping clothes. Some express themselves through very challenging language – from racial abuse to graphic conversations – and others are drawn into online obsessions. Your role as Day Team Leader is to bring structure and direction, guiding your team through these unpredictable days so that the children feel safe, supported, and secure in routine.

What You’ll Do

• Lead day shifts, ensuring routines are followed and children feel supported.
• Support young people with autism, epilepsy, diabetes, and mental health needs.
• Step into challenging behaviours calmly and model safe practice for colleagues.
• Provide personal care sensitively and professionally.
• Mentor and supervise Day Coaches and Senior Coaches.
• Manage records, handovers, and communication with managers.

What We’re Looking For

• Strong background working with autism and behaviours that challenge.
• Skilled in behaviour support, Team Teach, and de-escalation.
• Resilient when faced with aggression, offensive language, or disturbing conversations.
• Physically fit, reliable, and proactive.
• A natural leader with excellent communication skills.

Benefits Working at SuperCare

• Salary 20% above sector average.
• 36 days of advanced training annually.
• Fully funded Level 3 Diploma (if not already held).
• Private healthcare and 24/7 GP access.
• Gym stipend and wellbeing support.
• Pension and bonus scheme.
• Free parking and communal cars for transporting young people.
• Clear pathway into Deputy Manager roles.

Next Steps

Please apply for this role if you’re passionate about supporting young people with learning disabilities and complex needs.