Team Leader - Children's Home (LD)

SuperCare Residential; Croydon; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading social care organization in Croydon is seeking a Day Team Leader to provide support for young people with autism and complex needs. The ideal candidate will have experience in behaviour support, excellent communication skills, and the ability to lead a team effectively. This role offers competitive salary and benefits, including training and private healthcare.

Benefits

Salary 20% above sector average

36 days of advanced training annually

Fully funded Level 3 Diploma

Private healthcare and 24/7 GP access

Gym stipend and wellbeing support

Pension and bonus scheme

Free parking and communal cars

Clear pathway into Deputy Manager roles

Qualifications

• Strong background working with autism and behaviours that challenge.
• Ability to manage aggression and offensive language calmly.
• Physically fit, reliable, and proactive.

Responsibilities

• Lead day shifts ensuring routines are followed.
• Support young people with autism, epilepsy, diabetes, and mental health needs.
• Mentor and supervise Day Coaches and Senior Coaches.

Skills

Experience with autism and challenging behaviours

Skilled in behaviour support

Excellent communication skills

Leadership

Resilience under pressure

Job description

Every day at Norwood brings both challenges and moments of real impact. The young people here are strong, determined, and each live with autism and complex processing needs. Their behaviours can include aggression such as hitting, spitting, hair pulling, or ripping clothes. Some express themselves through very challenging language - from racial abuse to graphic conversations - and others are drawn into online obsessions. Your role as Day Team Leader is to bring structure and direction, guiding your team through these unpredictable days so that the children feel safe, supported, and secure in routine.

What You'll Do:

As Day Team Leader, you'll balance direct support with leading and coordinating the team:

• Lead day shifts, ensuring routines are followed and children feel supported.
• Support young people with autism, epilepsy, diabetes, and mental health needs.
• Step into challenging behaviours calmly and model safe practice for colleagues.
• Provide personal care sensitively and professionally.
• Mentor and supervise Day Coaches and Senior Coaches.
• Manage records, handovers, and communication with managers.

What We're Looking For:

This role needs someone with both experience and authority, able to stay calm under pressure:

• Strong background working with autism and behaviours that challenge.
• Skilled in behaviour support, Team Teach, and de-escalation.
• Resilient when faced with aggression, offensive language, or disturbing conversations.
• Physically fit, reliable, and proactive.
• A natural leader with excellent communication skills.

Benefits Working at SuperCare:

We'll make sure you're rewarded and supported as you lead, all part of our mission to be the number 1 employer in the social care sector:

• Salary 20% above sector average.
• 36 days of advanced training annually.
• Fully funded Level 3 Diploma (if not already held).
• Private healthcare and 24/7 GP access.
• Gym stipend and wellbeing support.
• Pension and bonus scheme.
• Free parking and communal cars for transporting young people.
• Clear pathway into Deputy Manager roles.

Next Steps:

Please apply for this role if you're passionate about supporting young people with learning disabilities and complex needs. If you'd like