Team Leader - Carl's Jr - Cardiff

Carl's Jr. - Boparan Restaurant Group; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing hospitality group is looking for a passionate Supervisor for its new restaurant in Cardiff, UK, opening in 2025. You will lead a dynamic team to provide exceptional customer service and maintain high operational standards. Ideal candidates possess solid supervisory experience, excellent communication skills, and a passion for hospitality. Join us to be part of this exciting journey!

Benefits

50% off for you and 5 friends

Exclusive Discounts via BRG Spark App

20% off at Carluccio’s

Financial & Wellbeing Support

Wage Stream access

Healthcare Cashplan & EAP

Referral Rewards

Career Advancement opportunities

Flexible Scheduling

Performance Bonuses

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader with the ability to inspire and guide a team.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and keen attention to detail.

Responsibilities

• Supervising and coordinating operations to ensure seamless service.
• Leading, mentoring, and motivating the team to deliver outstanding customer experiences.
• Managing guest relations and ensuring complete customer satisfaction.

Skills

Supervisory experience

Customer service

Leadership skills

Communication

Organisational skills

Ability to work under pressure

Job description

Overview

Join the Exciting Journey of Carl's Jr. Coming to the UK in 2025!

Supervisor Opportunity

About Us:

Carl's Jr. has been serving up delicious, high-quality burgers and shakes since 1941. From humble beginnings with just $15 and a hot dog cart in California, Carl’s Jr. has grown into a global brand with nearly 4,000 locations across over 44 countries. In 2025, Carl’s Jr. will open its first UK restaurant, and we’re looking for a passionate and dynamic Supervisor to join our team and help deliver an unforgettable experience to our guests!

Why BRG?

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

What You’ll Be Doing:

• Supervising and coordinating operations to ensure seamless service.
• Leading, mentoring, and motivating the team to deliver outstanding customer experiences.
• Maintaining the highest standards of customer service, cleanliness, and presentation.
• Managing guest relations, addressing any issues, and ensuring complete customer satisfaction.
• Assisting with staff training and development to uphold Carl’s Jr. brand standards.
• Supporting the management team in driving sales and achieving business goals.
• Creating a welcoming and positive atmosphere where both staff and guests thrive.

What We’re Looking For:

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader with the ability to inspire and guide a team.
• A passion for hospitality and delivering top-notch service.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and keen attention to detail.
• Ability to stay calm and efficient under pressure.
• Flexibility to work various shifts, including weekends and bank holidays.

Why You’ll Love It Here:

At Carl's Jr., we offer more than just a job – we offer a rewarding career with amazing benefits, including:

• 50% off your bill for you and 5 friends at all our brands – share the love with great food!
• Exclusive Discounts on thousands of online and high-street retailers via our BRG Spark App.
• 20% off at Carluccio’s retail gift shop & deli.
• Financial & Wellbeing Support, including free mortgage advice and access to our Health & Wellbeing Centre.
• Wage Stream – access your pay anytime you need it.
• Healthcare Cashplan & Employee Assistance Programme (EAP).
• Referral Rewards: Earn bonuses when you refer a friend to join our team.
• Career Advancement: Incredible opportunities for growth and development within a diverse brand portfolio.
• Flexible Scheduling: Achieve work-life balance with flexible working options.
• Performance Bonuses: Your hard work is rewarded with performance-based bonuses.

Ready to Join Our Team?

If you're excited about leading an iconic brand to success and being part of something special as we launch in the UK, we want to hear from you!

Apply now and be part of the first-ever Carl's Jr. in the UK in 2025!