Team Leader

mountainwarehouse; Wychbold; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mountain Warehouse in the United Kingdom is seeking a confident Team Leader to guide the retail team and deliver exceptional customer service.

You will drive store standards, oversee visual merchandising, energise colleagues, and help the team achieve daily targets in a fast-paced environment.

This role combines leadership, coaching, and operational excellence to create a welcoming shopping experience that leaves customers confident to return. Join a supportive team where initiative is rewarded.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Ability to implement visual merchandising and drive sales.
• Proven track record of meeting/exceeding targets.

Responsibilities

• Lead and coach retail team to deliver high-quality service.
• Drive sales and achieve targets while maintaining store standards.
• Coordinate visual merchandising and store presentation.
• Ensure smooth daily operations and inventory control.

Job description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.