Team Leader

Greene King; Wilmslow; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hospitality company in England is seeking a Team Leader to help lead a dynamic team in providing excellent customer experiences. This role involves coordinating team efforts and ensuring high standards during busy shifts. Ideal candidates will have a knack for problem-solving and customer service, ensuring the bar remains a safe and inviting environment. Competitive salary and numerous employee benefits are included, making this a highly attractive opportunity.

Benefits

Competitive salary

Pension contribution

Career development opportunities

33% discount for employees

50% discount at Greene King Inns

Employee assistance program

Retail discounts

Qualifications

• Proven experience in a customer-facing role.
• Ability to lead and motivate a team.
• Strong problem-solving skills.

Responsibilities

• Lead the team to ensure excellent customer experiences.
• Deputize for management during their absence.
• Coordinate team efforts during busy shifts.

Skills

Customer service

Team coordination

Problem-solving

Attention to detail

Job description

As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

About Chef & Brewer

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Benefits

• You’ll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – when they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.