Team Leader

TJ Morris Ltd; West Bromwich; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

10% store discount

Stream benefits

In-house training programmes

MyHB colleague benefits

Job summary

Home Bargains in Smethwick is seeking a Store Team Leader to help manage daily operations, lead colleagues and deliver great customer service while hitting store targets.

You will supervise a fast-moving team, ensure high standards of presentation, training, safety and compliance, and contribute to our growing network of UK stores.

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.
• Ability to guide colleagues and ensure high store standards.
• Strong customer service focus and safety awareness.
• Effective communication and leadership skills.

Responsibilities

• Guide colleagues and ensure training and adherence to store standards.
• Prioritise customer satisfaction and deliver outstanding service.
• Drive store performance and maintain store presentation to meet targets.
• Demonstrate core leadership competencies: prioritise, customer focus, communicate effectively, supervise work.

Skills

Team supervision

Customer focus

Communication

Direct and supervise work

Prioritise and organise work

People management

Job description

The following content displays a map of the jobs location - Windmills Centre, High Street, Smethwick

Job Reference GP/DD/TL/Smethwick/A140/0926/AS

Number of Positions:

1

Contract Type:

Full Time

Permanent

Working Hours:

Up to 44 hours worked over any 5 days

Location:

Windmills Centre, High Street, Smethwick

Closing Date:

09/10/2026

Job Category:

Store Management

Business Unit:

Package

Salary & Hours

• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10%store discount at all our retail stores
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover

Job Introduction

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Job Overview

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
• Experience supervising others in a fast-moving retail or hospitality environment
• Demonstrate the following competencies:
  • Prioritise and organise work
  • Customer focus
  • Communicate effectively
  • Direct and supervise work

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.