Team Leader

Home Bargains; Uttoxeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading discount retailer in the UK seeks a Store Team Leader to enhance customer satisfaction and lead store operations. You will collaborate with the management team to ensure staff are well-trained and committed to high standards. Key responsibilities include guiding colleagues, addressing customer service needs, and driving performance targets. Offering a competitive salary of £30,887 FTE and benefits like a company pension and employee discounts. Join an expanding team with a clear path for career development.

Benefits

28 days annual leave

Contributable pension scheme

10% store discount

Death in Service Benefit

Long service recognition

Access to training programmes

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.
• Competencies: prioritizing work, customer focus, effective communication, directing and supervising work.

Responsibilities

• Guide team to ensure high store standards.
• Ensure customer satisfaction by identifying service needs.
• Support execution of daily performance goals.

Skills

Supervision in retail

Customer focus

Effective communication

Organization skills

Job description

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Package

Salary & Hours

• £30,887 FTE
• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:

  Discounts UK wide on retail, leisure, hospitality venues

  Employee Assistance Programme with 24/7 confidential counselling and advice line

  Low cost voluntary insured health cash plans and cancer cover

Job Overview

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Minimum Criteria To Apply

• Experience supervising others in a fast-moving retail or hospitality environment
• Demonstrate the following competencies:

  Prioritise and organise work

  Customer focus

  Communicate effectively

  Direct and supervise work

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.