Team Leader

TJ Morris Ltd; Tunstall; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave 28–33d

Company pension

Store discount 10%

Flexible pay

Training programmes

HB Benefits

Job summary

TJ Morris Limited, trading as Home Bargains, is seeking a Store Team Leader at Alexandra Retail Centre in Stoke-on-Trent. You will guide colleagues, prioritise customer satisfaction, and drive store performance while ensuring standards, safety, and a welcoming environment for customers.

You will lead a team in a fast-paced retail setting, with clear progression paths. The role includes staff development, training, and delivering exceptional service as part of Home Bargains’ growing store network.

Qualifications

• Experience supervising in a fast-moving retail environment.
• Strong customer focus and communication skills.
• Ability to train and develop staff.

Responsibilities

• Guide colleagues to meet high store standards and deliver excellent service.
• Prioritise customer satisfaction and maintain a safe, welcoming store environment.
• Drive daily performance and store presentation to achieve targets.
• Supervise and develop the team in a fast-moving retail setting.

Skills

Store management experience

Leadership

Customer focus

Communication

Job description

The following content displays a map of the jobs location - Alexandra Retail Centre, Beaumont Road, Stoke-on-Trent

Closing Date:

31/08/2026

Job Category:

Store Management

Business Unit:

Package

Salary & Hours

• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10%store discount at all our retail stores
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover

Job Introduction

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Job Overview

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
• Experience supervising others in a fast-moving retail or hospitality environment
• Demonstrate the following competencies:
  • Prioritise and organise work
  • Customer focus
  • Communicate effectively
  • Direct and supervise work

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.