Team Leader

Mitie; Templecombe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security services provider in the United Kingdom is seeking Security Officers to ensure safety and security for clients. This permanent position offers 50 hours of work per week, paying £19.19 per hour. Candidates must have the ability to work under pressure, hold an SIA license, and demonstrate leadership skills. The role includes various managerial responsibilities and personal development opportunities.

Benefits

Personal development opportunities

Cycle to work

Life Assurance

Pension

Salary Finance

Share schemes

Free Virtual GP

Discounted Gym membership

Employee Assistance Programme

Qualifications

• Current SC clearance or ability to be screened to SC Level.
• Must hold an SIA license (Security Guard, Door Supervisor, or Close Protection).
• Ability to manage emergency situations effectively.
• Demonstrated understanding of relevant laws and procedures.

Responsibilities

• Act as an ambassador for the client and Mitie Security.
• Manage security and emergency incidents.
• Support team development and training.
• Conduct annual performance appraisals of security personnel.

Skills

Ability to be screened to SC Level

Physically fit

SIA Security Guard OR Door Supervisor OR Close Protection license

Calm under pressure

Team player

Trustworthy & reliable

Strong interpersonal skills

IT literate

Understanding of Health and Safety at Work Act

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Mitie has a great opportunity for Security Officers to join our business at an exciting time.

Job Type: Permanent

Rate of pay: £19.19 Per Hour

Hours of work: 50 Hours per week (Monday - Friday)

Main Duties

To proactively demonstrate and work to the Company's values, act as an ambassador for Mitie Security and the client always.

Primary attributes

• Ability to be screened to SC Level - or have a current SC clearance
• Either sole or dual British nationality to comply with the client\'s IPSA accreditation (compulsory)
• Dual nationality will be considered on a case-by-case basis
• Physically fit - A competency-based assessment is a compulsory requirement for this role and must be completed by all officers
• SIA Security Guard OR Door Supervisor OR Close Protection license holder (CP preferred but not mandatory)
• Remains calm under pressure
• Ability to deal with and control an emergency
• Is a team player and works with colleagues to ensure high levels of protection are always delivered
• Is trustworthy & reliable
• Maintains good time keeping
• Strong interpersonal skills
• A good written and verbal communicator
• Supervisory/leadership skills, ability to influence, motivate and liaise with others
• Is IT literate
• Demonstrate understating of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act
• Must be disciplined, have a professional attitude, be self-motivated, and committed to the job
• An efficient worker, seeks to use time at work wisely and appropriately - always seeking to protect the client\'s informational integrity
• High standards of appearance to represent the company and client positively always
• Ability to work within established procedures and to contribute positively to any improvements
• Has the ability to listen and demonstrate creative thinking skills

Preferred attributes

• Holder of a 3-Day HSE first aid certificate (minimum 1 day, applicant must be able to supply a certificate) (preferred)
• Has held a previous supervisory position within a similar high-profile blue-chip client environment. (preferred)
• Previous experience as a Security Officer working in a high-profile blue-chip client environment. (preferred)
• Holder of full UK Driving Licence (preferable)
• Proficient in written and oral communication skills and IT literate/ competent
• Knowledge of and ability to use computer systems
• Microsoft Word - Intermediate
• Microsoft Excel - Intermediate
• Hold a full UK Driving Licence (preferable). A need to visit other client sites is required.

Managerial requirements

• Leading the Site Protection Team in all matters, reporting to senior security management
• Support and implement customer corporate policies
• Manage security and emergency incidents
• Ensure that the correct security systems and procedures are used appropriately
• Engage in effective communication with the client, Mitie Operations Manager, and National Security Coordinator, and other stakeholders as required
• Manage the staff on site to ensure that the operational delivery of the service is maintained to a high standard and to the complete satisfaction of the client
• Take responsibility for the team\'s personal and professional development, by engaging with the appropriate Mitie stakeholders to arrange team training and personal development planning
• Where required, the TL will conduct and contribute to investigations, writing respective reports for the client and Mitie operational management
• Lead the implementation of customer corporate policies and codes of practice
• Constantly assess the risks to the client and company stakeholders, taking appropriate mitigation measures
• Regularly audit administrative, health and safety and quality procedures
• Provide support to staff who have welfare requirements
• Support the vetting process to ensure that all site protection officers assigned to you comply with BS7858 and SC clearance requirements
• Take detailed notes of all disciplinary actions taken against employees, making sure that such matters are first referred Mitie operational management and HR

Training and development

• In conjunction with the Mitie Management team, monitor the performance of SPOs, conduct annual appraisals in line with company policy, and develop personal development plan for all team members
• Make sure that all security officers are aware of the latest training initiatives and are given the opportunity for both personal and professional development
• Support site training and exercising activities where required

Benefits

Mitie is a great place to work, so here\'s what you can expect to receive from us.

• Personal development opportunities - includes apprenticeships
• Cycle to work - various windows throughout the year
• Life Assurance
• Pension
• Salary Finance - includes advice, loans, consolidation of loans and advance
• Share schemes - including Free Shares and SAYE
• Free Virtual GP
• Free flu vaccinations
• Employee Assistance Programme (EAP)
• Discounted Gym membership
• Employee & Partner discounts within High Street Retailers and Supermarkets
• Wellness programmes