Team Leader

The Perfume Shop; Tees Valley; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

20% off perfume

30 days holiday (pro rata)

Commission during Christmas

Access to Wagestream

Continuous learning and training

Health and wellbeing benefits

Job summary

The Perfume Shop is seeking a passionate Team Leader in Tees Valley. In this role, you'll support the Store Manager in daily operations and motivate your team to achieve sales goals. You'll enjoy regular working hours, commission, and discounts while contributing to a vibrant team atmosphere.

Ideal candidates will demonstrate leadership skills and a commitment to customer service. You'll be part of a company that values career growth and diversity, with ongoing training and benefits including 30 days holiday and pension contributions.

Qualifications

• Previous experience leading a team or as an experienced sales advisor.
• Ability to build relationships and coach team members.
• Flexibility in work patterns.

Responsibilities

• Support the Store Manager with daily operations.
• Motivate and lead a diverse team to exceed targets.
• Ensure exceptional customer service delivery.
• Step in for the Store Manager when absent.

Skills

Coaching and mentoring

Building relationships

Customer service

Team motivation

Job description

The Role

Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 20
Contract Type: Permanent Contract
Pay Rate: £14.49

What You Will Do

• You are passionate about coaching and mentoring staff, ensuring they are set up for success
• You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
• In the absence of the Store Manager, you will step in, keeping everything running smoothly!
• Being a key holder, you will ensure the store is opened and closed at the correct times
• You will lead by example, providing exceptional customer service and ensuring your team does the same

What You Will Bring

• Have a talent for building relationships, coaching and mentoring
• Have a passion for teamwork, and being successful together
• Have the spark to love upskilling and learning about perfume
• Can be flexible with your work patterns
• Have previous experience leading a team, or an experienced sales advisor ready for your next step

What You Will Get

• We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
• We pay commission at Christmas based on store sales and the number of hours worked
• 30 days holiday (pro rata depending on contract hours)
• You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits + more!

Career Growth

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.