Team Leader

Stonegate Pub Company; Plymouth; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

MiXR App discount (25% off)

Xtra Rewards access

VIP entry to pubs and bars

Gym partner discounts

Stream – wage access

Job summary

Stonegate Pub Company is seeking a Team Leader for Slug And Lettuce in Plymouth. You will lead and motivate the front-line team, coaching colleagues to deliver exceptional guest experiences and maintain brand standards.

The role involves supporting management to realise the venue’s vision and creating a welcoming, inclusive atmosphere for all guests. Ideal candidates thrive in fast-paced hospitality, demonstrate strong people skills, and are committed to safety and service excellence.

Qualifications

• Experience leading hospitality teams and delivering guest service.
• Strong coaching and communication skills.
• Ability to work under pressure and maintain standards.
• Basic compliance and health & safety awareness.

Responsibilities

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

Skills

Team leadership

Coaching

Customer service

Communication

Job description

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Slug And Lettuce. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Found in the heart of the bustling naval town of Plymouth within the Barbican area, the Slug & Lettuce provides exceptional service, a friendly atmosphere to suit any occasion.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Team Leader position at Slug And Lettuce you must be at least 18 years old as it involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.