Team Leader

KFC; Norwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free food and drinks on shift

25% staff discount

Job summary

Kentucky Fried Chicken (KFC) in the UK is seeking a Team Leader who will be on the shop floor, leading the team, keeping service running smoothly, and ensuring every guest leaves happy. Youll set the pace, lift the vibe, and get involved to make every shift count.

Youll coach your crew to grow, stay calm under pressure, and bring their best to every shift. We value people who are natural leaders and who thrive in a fast-paced environment.

Qualifications

• Experience leading teams on the shop floor, driving targets and guest satisfaction.
• Ability to motivate, coach and develop team members to perform at their best.
• Stays calm under fast-paced, high-pressure situations and makes smart decisions.

Responsibilities

• Lead from the front on the restaurant floor to hit targets and maintain guest satisfaction.
• Coach, support and celebrate the team to enable growth and learning.
• Ensure smooth operations, including shift planning and stock checks, behind the scenes.

Skills

Natural leader

People person

Cool under pressure

Job description

Team leader
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

You’ll be right there on the floor, leading the team, keeping things running smooth, and making sure every guest leaves happy. It’s about setting the pace, lifting the vibe, and getting stuck in to make every shift count.

What will you spend your time doing?

• Lead from the front. You’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.
• Build your crew up. You’ll coach, support, and celebrate your team—making sure everyone grows, learns, and brings their best to every shift.
• Keep it running smooth. From stock checks to shift plans, you’ll help keep things ticking behind the scenes so the front runs like clockwork.

What we'd love from you:

• A natural leader. You’ve got experience managing teams—and you know how to bring out the best in people when it counts.
• People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy and focused.
• Cool under pressure. Things can move fast—you stay calm, think sharp, and make smart calls when it matters.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:

We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Take the first step toward a rewarding leadership career.
• Free food and drink on shift
• 25% staff discount

KFC for everyone:

Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.