Team Leader

Southern Co-op; Mere; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused retailer in Mere is seeking a Team Leader to inspire the team and ensure excellent customer experiences. This part-time role involves supporting store operations, engaging with the local community, and assisting in management. You need to be self-motivated and flexible. Full training will be provided, including for obtaining a personal licence to sell alcohol. Benefits include discounts and pension plans.

Benefits

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Experience in a similar position is great but not essential.
• Flexibility required for shifts including mornings, evenings, and weekends.
• Willingness to obtain a personal licence to sell alcohol.

Responsibilities

• Support store operations including Post Office, Parcel Services, and Home Delivery.
• Engage with the local community to build relationships.
• Assist in store management in the Store Manager's absence.
• Lead by example to ensure excellent customer experience.
• Develop colleagues and help them thrive for store success.

Skills

Self-motivated

Great communicator

Positive attitude

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you'll be doing

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 18 hours per week, worked over 2 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we're not just another shop on the high street - we're here for our communities. Now, we're looking for a Team Leader who'll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

Benefits

You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.