Team Leader

Atlas Hotels; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is hiring a Team Leader for their Holiday Inn Express in Manchester. This full-time role requires previous team leadership in customer service. You will provide support and guidance to your team, ensuring excellent guest experiences. The position offers numerous benefits including substantial employee discounts and a bonus payment. Join this friendly, guest-focused team today!

Benefits

Hotel rooms at only 25 per night with discounts

Worldwide employee discount at over 6600 hotels

Annual bonus payment after 2 years of service

Holiday allowance increasing with service

Discounts for friends and family

Monthly cash rewards

HSF Health Plan

Access to discounts from major brands

Online GP service access

Auto-enrolment pension scheme

Referral programme paying out 250

Employee of the Quarter programmes

Free/discounted food when on shift

Qualifications

• Previous experience of leading a team in a customer service environment.

Responsibilities

• Providing a warm Atlas welcome to guests.
• Ensure Team Members are in the right place and provide guidance.
• Support Hotel Operations Manager in continuous improvement.

Job description

Hours: 40 hours across 5 days per week

Salary: 13.30 per hour

Atlas Hotels is hiring a Team Leader right now at the Holiday Inn Express Manchester- Salford Quays

Have you got previous experience of leading a team in a customer service environment Great! It doesnt need to be in hotels - if you join our friendly enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day.

Benefits include

• Hotel rooms across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) at only 25 per night with 50% off food and drink
• Worldwide substantial employee discount at 6600 IHG Hotels across the globe
• A bonus cash payment every year from 2 years of service as a thank you for staying with Atlas Hotels
• Holiday allowance which increases with length of service
• Atlas Friends & Family Discount offering up to a 45% discount for Friends & Family of Atlas employees
• Monthly cash rewards through our reward and recognition platform
• HSF Health Plan free for every employee giving you money off dental / optical appointments and other health costs for you and your family
• Access to HSF Perkbox which provides deals and discounts from the biggest brands
• Online GP service access to free counselling and wellness support with a 24 hour helpline
• Auto-enrolment pension scheme through The Peoples Pension
• Employee referral programme paying out 250 for every great person you refer to us that passes their probation
• Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
• A rota for the next 4 weeks meaning you can work in hospitality but still have a life outside of work
• Free / discounted food when on shift

Responsibilities

• Providing a warm Atlas welcome to guests and new employees will be at the heart of what you do
• Youll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously
• Youll be the person that Team Members look to when they need guidance so you will need to be nurturing and cool under pressure
• You will support the Hotel Operations Manager in achieving Atlas purpose of creating a rewarding place to work and a great experience for our guests so continuous improvement across the hotel will be important

So why not Click now to become our Team Leader and enter into a World of Opportunity!

Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business representing the needs of our guests and contributing to employment equality.

We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition please contact HR at to discuss any access or information requirements or workplace adjustments that may support you.

If you would like to offer feedback on the application process please use the above email.

Employment Type: Full-Time

Experience: years

Vacancy: 1