Team Leader

Change Grow Live; Maidstone; On-site; GBP 35,000 - 38,000; Full time

Job summary

A community service organization in Maidstone is seeking a Team Leader to lead and inspire a multi-disciplinary team. This role involves operational management and delivering support for adults affected by substance use. The ideal candidate has experience in the field, a strong understanding of community support models, and excellent leadership skills. A range of benefits including holidays and wellness programs are offered.

Benefits

25 days holiday plus bank holidays

Paid Wellbeing Hour

Contributory pension scheme

Wide range of staff benefits

Ongoing training and career development

Inclusive workplace

Qualifications

• Experience working with adults affected by substance use or complex needs.
• Strong knowledge of drugs and alcohol effects.
• Experience in line management and team leadership.

Responsibilities

• Provide operational leadership and line management to Recovery Coordinators.
• Ensure trauma-informed service delivery focused on harm reduction.
• Build strong relationships with internal and external partners.

Skills

Experience with adults affected by substance use

Knowledge of drugs and alcohol effects

Line management experience

Strong communication skills

Adaptability under pressure

Job description

Believe in People?

The best people have one thing in common.

They care.

At Change Grow Live, our values — be open, be compassionate, be bold — shape everything we do. Every day, our teams work together to create the conditions for success, supporting people to change the direction of their lives, grow as individuals, and live life to its full potential.

We Thrive by recruiting for success, recognising and rewarding effort. We are safe, healthy, agile and flexible in how we work.

About The Role

We have an exciting opportunity for a Team Leader to join our West Kent Service. You’ll play a vital role in leading and inspiring a passionate, multi-disciplinary team, empowering them to deliver outstanding support for adults affected by substance use across the region. You’ll model our values every day, creating a positive, trauma-informed culture where people are supported to reach their goals and where every voice counts. Working alongside the Service Manager, you’ll take responsibility for the operational management and ongoing development of your team — ensuring a safe, high-quality, and responsive service that reflects both local needs and national standards. Together as a team, we are learning, developing, growing, and identifying future talent and leaders to deliver our mission.

Hours 37.5 per week

Salary £35,220.59 - £37,184.91 (depending on experience)

Contract Type Permanent

Please note Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, salary and payments will be pro rata based on contracted hours.

What You’ll Do

• Provide operational leadership and line management to Recovery Coordinators, including supervision, appraisal, and performance management.
• Ensure service delivery is trauma-informed, evidence-based, and focused on harm reduction and resilience.
• Empower staff to promote hope, choice, and opportunity, supporting people to achieve their full potential.
• Create a culture of learning, reflection, and continuous improvement through observed practice and constructive feedback.
• Build strong, collaborative relationships with internal colleagues and external partners to ensure a joined-up approach to care.
• Contribute to the strategic development and improvement of the West Kent Service.

About You

• Experience of working with adults affected by substance use or other complex needs.
• Strong knowledge of drugs, alcohol and their effects, with an understanding of community-based support models.
• Experience of line management, supervision, and team leadership.
• Excellent knowledge of safeguarding and a proven ability to embed it in practice.
• A skilled communicator who can foster partnerships and inspire collaboration.
• Calm under pressure, adaptable, and committed to achieving positive outcomes for the people you support.

What We Offer

• 25 days holiday (plus bank holidays), rising annually to 30 days with service.
• A paid Wellbeing Hour each week, plus access to our Wellness Hub and Employee Assistance Programme.
• Contributory pension scheme.
• Wide range of staff benefits, including discounts on shopping, travel, and entertainment.
• Ongoing training, career development and progression opportunities.
• A friendly, supportive and inclusive workplace.
• Generous Refer a Friend scheme.

Everyone at Change Grow Live experiences a sense of belonging — we are inclusive, we engage and connect at all levels, and we create the conditions for success for people who work and volunteer with us.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We may close the vacancy early if we receive a high volume of applications, so please apply as soon as possible.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Contact: Laura Killeen | [e-mail]