Team Leader

Iron Mountain; Lutterworth; On-site; GBP 35,000 - 50,000; Full time

Job summary

A records management company in the UK seeks a DS Team Leader to oversee the operations of their Scanning Centre. The role involves managing digitisation processes, people management, and ensuring compliance with operational policies. Candidates should have experience in digital transformation and strong leadership skills. This position provides the opportunity to collaborate closely with the DS Supervisor to enhance operational performance.

Qualifications

• Experience in digital transformation or document logistics is essential.
• Proven operational leadership experience required.
• Strong problem-solving and decision-making skills are necessary.

Responsibilities

• Manage the Scanning Centre in line with company policies.
• Oversee all aspects of digitisation and operations.
• Train and motivate the DS team to achieve performance targets.

Skills

Digital transformation experience

People management skills

Operational leadership

Excellent communication skills

Problem-solving abilities

Job description

Overview

Iron Mountains Digital Business Unit transforms physical records into accessible digital formats, streamlining business operations. We provide comprehensive digital information management solutions, including scanning, indexing, and secure storage, supporting our customers’ digital transformation. As a DS Team Leader, you will play a crucial role in driving the success of our Scanning Centre. You’ll partner with the DS Supervisor to plan, administer, monitor, and optimise operational performance, ensuring seamless daily operations in Scanning, Indexing, Records Management, and Storage.

Key Accountabilities

• Strategically manage the Scanning Centre in compliance with the company’s policies and vision.
• Oversee digitisation, receiving, warehousing, distribution and operations.
• Set up layout and ensure efficient space utilisation.
• Initiate, coordinate and enforce optimal operational policies and procedures.
• Adhere to all digitisation, warehousing, handling and shipping legislation requirements.
• Maintain standards of health and safety, hygiene and security.
• Manage stock control and reconcile with data storage systems.
• Liaise with clients and suppliers.
• Plan work rotas, assign tasks appropriately and appraise results.
• Train, coach and motivate the DS team.
• Produce reports and statistics regularly.
• Receive feedback and monitor the quality of services provided.
• Add value to IM Customers with Continuous Improvement.
• Understand and implement the company’s safety and security policies, processes and procedures, including conducting health and safety risk assessments within the department.
• Comply with statutory reporting for occupational health and safety.

Experience and Skills

• Experience with a digital transformation, document logistics or relatable industry is essential.
• Strong people management skills.
• Operational leadership experience.
• Excellent communication skills.
• Problem-solving and decision-making abilities.

About Iron Mountain

At Iron Mountain we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We partner with customers to preserve valuable artifacts, extract more from inventory, and protect data privacy in innovative and socially responsible ways.