Team Leader

Sportswift Ltd; Llanelli; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant retail company in Llanelli seeks a Team Leader to energize the store and support the Store Manager. You'll motivate your team, enhance customer experiences, and maintain store operations. Ideal candidates demonstrate strong leadership, flexibility, and a commitment to team development. Join us for a path of growth and support in your leadership journey.

Responsibilities

• Support Store Manager and motivate the team.
• Ensure customer satisfaction and maintain store operations.
• Promote a positive and inclusive atmosphere.
• Drive store initiatives and maintain effective communication.

Skills

Good leadership skills

Curiosity and eagerness to learn

Ability to listen and foster inclusivity

Flexibility and accountability

Openness to feedback

Support growth and team morale

Job description

We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care. The day to day you'll play a key role in the day‑to‑day running of the store‑creating great customer experiences and driving commercial success. You'll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you'll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you'll help make sure everything's running smoothly, and the team is thriving.

• Good leadership skills people want to follow‑positive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You're fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you're ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we're all about celebrating people—and that includes you. You'll be supported every step of the journey, with opportunities to grow, lead, and shine. We'll back your potential, cheer on your progress, and help you grow.