Team Leader

Home Bargains; Haverhill; On-site; GBP 26,000 - 31,000; Full time

Job summary

A thriving discount retailer in Haverhill is seeking a passionate Team Leader to oversee store operations and enhance customer experience. You will lead by example, ensuring the store is well-stocked and presents an inviting atmosphere. Successful candidates will have supervisory experience in a fast-paced environment and strong customer service skills. This position offers growth opportunities in a dynamic team setting, where your contributions are valued and impactful.

Benefits

28 days annual leave increasing to 33 after 5 years

Contributable company pension scheme

10% store discount

Death in Service Benefit

In-house training programmes

MyHB colleague benefits platform

Qualifications

• Experience supervising teams in retail or hospitality.
• Confidence in supporting colleagues and leading on the shop floor.
• Strong communication skills with customers and team members.

Responsibilities

• Work with management to set daily priorities.
• Coach new starters and seasoned colleagues.
• Help create positive shopping experiences for customers.
• Ensure compliance with standards and keep the store appealing.
• Promote teamwork and share ideas for improvements.

Skills

Supervising others in a fast-paced environment

Delivering great customer service

Effective communication

Prioritising and organising tasks

Job description

At Home Bargains, you’ll find more than just a job, you’ll find opportunity. Customers often come in for one thing and leave with a full trolley, all thanks to our passionate leaders who guide their teams, keep the store running smoothly, and create a welcoming atmosphere for every shopper.

As a Team Leader, you’ll be hands‑on, helping customers, supporting your team, and keeping the store looking its best. You’ll lead by example, bringing energy and organisation to every shift, ensuring shelves are stocked, aisles are tidy, and the store is always a great place to shop.

Retail at Home Bargains is fast paced, with no two days the same. You’ll develop your leadership skills, guide your team, and play a key role in making our stores a fantastic place to work and shop. With clear development opportunities and a supportive team, this is more than just a job, it’s the start of a rewarding career.

Ready to step up and make an impact?
Apply now and see why so many of our colleagues say, “I only came in for one thing… but I came out with a career.”

Package

• £30,887 FTE
• 44 hours per week

Employee Benefits

• Full‑time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro‑rated for part‑time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Access to our in‑house training programmes delivered face‑to‑face and through our online learning platforms
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover

Job Overview

• Lead the way, every day: Work side‑by‑side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
• Support that sticks: Whether it's welcoming new starters or coaching seasoned colleagues, you’ll be the go‑to for guidance, training, and building skills that last.
• Customers come first (and come back): Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
• Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you’ll help make sure the store is a place customers and colleagues love to be.
• Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.

Minimum Criteria To Apply

• Have experience supervising others in a fast‑paced retail or hospitality environment
• Be confident supporting colleagues and leading by example on the shop floor
• Demonstrate the following key skills and behaviours:
  • Ability to prioritise and organise daily tasks effectively
  • A strong focus on delivering great customer service
  • Clear and confident communication with both customers and colleagues
  • Ability to guide and support others to meet store standards and targets

We expect lots of interest, so get your application in early — the closing date might move forward!

About The Company

At Home Bargains, customers often come in for one thing and leave with a full trolley — and it’s our amazing teams who make that possible. Our aim is simple: to deliver top brands at bottom prices, every day. Working here is fun, fast‑paced, and never dull, there’s always something new happening in our growing and ever‑changing business.

As one of the UK’s fastest‑growing discount retailers, we’re expanding rapidly, creating fantastic opportunities for you to develop and progress with us. No matter where you begin, Home Bargains is a place to grow, where passion meets potential and every contribution helps build something truly special.

Many colleagues say, “I only came in for one thing… but I came out with a career.” And with supportive teams across our business, you’ll find an inclusive environment where you can thrive and be part of something exciting.