Team Leader

Mitie Group plc.; Gill's Fold; On-site; GBP 11,000 - 14,000; Full time

Job summary

Mitie Group plc. in Dudley seeks a Team Leader in cleaning services for weekends, working 15 hours per week at Russells Hall Hospital.

You will lead a small team to ensure equipment is kept clean, maintained and safe, while delivering excellent customer service and meeting SLAs.

Training will be provided; reliability and a proactive approach are valued.

Qualifications

• Ability to communicate and read basic English.
• Previous cleaning experience is desirable but not essential.
• Flexible, open, honest and reliable.

Responsibilities

• Keep cleaning equipment clean, safe and well maintained.
• Work as part of a team and support SLA delivery.
• Provide excellent customer service and look for improvements.
• Follow Health and Safety requirements.

Skills

Basic English communication

Teamwork

Customer service

Job description

Job Title: Team leader
Salary: £12,399 Per annum
Position Type: Permanent
Type of Employment: Full time
Hours: 15 hours per week
Shift Pattern: Saturday ans Sunday
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ

In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.

In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.