Team Leader

Costa Limited; Ellesmere Port; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee retail chain in the UK is seeking a Team Leader to manage shifts and mentor Baristas. You will ensure high standards of service and maintain a positive work environment. The ideal candidate has leadership experience and strong communication skills. Competitive pay starting at £12.93 per hour, increasing with training. This role offers various perks and supports a diverse and inclusive culture.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Financial support fund for team members

Qualifications

• Experience in a leadership role within a fast-paced environment.
• Ability to mentor and train team members.
• Strong communication skills.

Responsibilities

• Create smooth shifts even in busy periods.
• Train and accredit new Baristas.
• Keep standards high for quality service.

Skills

Leadership

Team training

Customer service

Problem-solving

Job description

Team Leader

Team Leader (Barista Maestro)

Bromborough Croft Retail Park - 30 hours

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

Why Costa?

Starting pay £12.93 - £13.93 per hour, rising with training to £13.43-£14.43 (dependent store location).

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa-owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• Explore even more of our perks here: https://bit.ly/costaperks

We are passionate about being a great place to work, supporting diversity, equity and inclusion, and advancing our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

When you apply, you'll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role's requirements. Don't worry, there will always be human involvement in reviewing your responses and making the final hiring decision. Need adjustments? Email [e-mail]