Team Leader

TN United Kingdom; Dumbarton; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player seeks passionate Team Leaders to join their dynamic restaurant team. This role is crucial for delivering exceptional customer service and maintaining high operational standards. As a Team Leader, you will foster a supportive environment, empower your team, and ensure a clean and welcoming atmosphere for customers. With opportunities for growth and development, you will play a key role in shaping the restaurant experience while enjoying a flexible schedule and the chance to earn qualifications. Join a vibrant team where your unique contributions are celebrated, and be part of something truly extraordinary.

Benefits

Flexible Schedules

Cross-Training Opportunities

Qualifications Support

Qualifications

• Experience in a leadership role in a fast-paced environment.
• Strong focus on customer satisfaction and team well-being.

Responsibilities

• Assist with day-to-day operations and food preparation.
• Coach and guide team members to ensure a great customer experience.
• Collaborate with managers to uphold brand standards.

Skills

Team Leadership

Customer Service

Effective Communication

Problem-Solving

Inventory Management

Education

High School Diploma

Job description

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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:

1. Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
2. Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
4. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
5. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

There are all kinds of opportunities at KFC.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

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UNITED BY THE BUCKET

At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.