Team Leader

Creideas; City of Edinburgh; Hybride; GBP 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Hybrid working

Résumé du poste

Creideas in Edinburgh is seeking a Legal Support Team Leader to guide two specialist legal support teams within a fast-paced professional services environment. You will oversee workloads, allocate resources and champion the use of technology and process improvements to enhance service delivery.

This role offers hybrid working, a competitive benefits package and clear opportunities for development within a forward-thinking organisation investing in technology and modern ways of working.

Qualifications

• Experience leading legal support or PA teams.
• Experience supervising support staff.
• Strong organisational and workload management skills.
• Excellent communication and stakeholder management.
• Interest in legal technology and process improvement.

Responsabilités

• Lead, coach and support a team of legal support professionals.
• Manage workflow and resource allocation across teams.
• Monitor workloads and ensure adequate cover during absences.
• Support training, onboarding and development of team members.
• Build relationships with stakeholders across the business.
• Champion technology, AI tools and innovative working methods.
• Identify opportunities to improve processes and efficiency.
• Support implementation of new systems and technologies.
• Provide high-level Legal PA support when required.
• Assist with client onboarding, compliance and matter management.

Connaissances

Team leadership

Coaching

Workload management

Stakeholder management

Communication

Legal technology

Change management

Outils

Microsoft Office

Legal systems

Description du poste

Role: Legal Support Team Leader

Location: Edinburgh, Hybrid Working
Salary: Up to £38,000 DOE + Benefits

A leading Scottish professional services organisation is seeking an experienced Team Leader to lead and develop legal support teams within a busy and fast-paced environment.

This is an excellent opportunity for a senior Legal PA, Legal Secretary or Legal Support professional looking to take the next step into a leadership role, or for an existing Team Leader seeking a new challenge with a forward-thinking organisation that is investing heavily in technology, innovation and modern ways of working.

The Opportunity

Working across two specialist legal teams, you will be responsible for leading, supporting and motivating a team of Legal PAs and support professionals, ensuring the delivery of an efficient, high-quality service to both colleagues and clients.

You will act as a key point of contact for your teams, overseeing workloads, allocating resources, supporting development and ensuring service standards are consistently achieved. A significant part of the role will involve championing the use of technology, AI and process improvement initiatives to help drive efficiency and enhance service delivery.

• Lead, coach and support a team of legal support professionals.
• Manage workflow and resource allocation across multiple teams.
• Monitor workloads and ensure effective cover arrangements during absences.
• Support training, onboarding and development of team members.
• Build strong working relationships with stakeholders across the business.
• Champion technology, AI tools and innovative ways of working.
• Identify opportunities to improve processes and efficiencies.
• Support the implementation and adoption of new systems and technologies.
• Provide high-level Legal PA and administrative support when required.
• Assist with client onboarding, compliance and matter management processes.

About You

• Previous experience within a legal support, Legal PA or legal secretarial environment.
• Experience supervising, mentoring or leading support staff.
• Strong organisational and workload management skills.
• Excellent communication and stakeholder management abilities.
• A proactive, solutions-focused approach.
• A genuine interest in legal technology, AI and continuous improvement.
• Strong Microsoft Office skills, with experience of legal systems being advantageous.
• The confidence to influence and support colleagues through change and new ways of working.

What's on Offer?

• Salary up to £38,000 DOE.
• Hybrid and flexible working arrangements.
• Comprehensive benefits package.
• Supportive and collaborative culture.
• Genuine opportunities for career progression and professional development.
• The opportunity to help shape and modernise legal support services through technology and innovation.

All applications and enquiries will be handled in the strictest confidence.