Team Leader

Home Bargains; Chatham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Annual leave

Company pension

Store discount

Death in Service

Long service recognition

Flexible pay access

In-house training

Employee benefits platform

EAP

Health cash plans

Job summary

Home Bargains is seeking a hands-on Team Leader to work with management to prioritise daily tasks and coach a fast-paced retail team. You’ll support onboarding, guide colleagues on store standards, and ensure the customer experience stays positive and efficient.

You will lead by example on the shop floor, keeping shelves tidy, assisting customers, and driving the team to hit targets while maintaining high energy and a collaborative culture.

Qualifications

• Experience supervising others in a fast-paced retail or hospitality environment.
• Ability to prioritise and organise daily tasks effectively.
• Strong focus on delivering great customer service.
• Clear and confident communication with customers and colleagues.

Responsibilities

• Lead by example on the shop floor and support colleagues to meet store standards and targets.
• Help keep the store running smoothly, including merchandising, safety and compliance.
• Coach and develop team members; support onboarding of new starters.
• Contribute ideas to improve service and showcase products effectively.
• Maintain energy and team spirit across shifts to deliver great customer experiences.

Skills

People supervision

Customer service

Communication

Task prioritisation

Job description

• Lead the way, every day: Work side-by-side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
• Support that sticks: Whether it's welcoming new starters or coaching seasoned colleagues, you'll be the go-to for guidance, training, and building skills that last.
• Customers come first (and come back): Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
• Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you'll help make sure the store is a place customers and colleagues love to be.
• Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.
  Have experience supervising others in a fast-paced retail or hospitality environment
• Be confident supporting colleagues and leading by example on the shop floor
• Demonstrate the following key skills and behaviours:
• Ability to prioritise and organise daily tasks effectively
• A strong focus on delivering great customer service
• Clear and confident communication with both customers and colleagues
• Ability to guide and support others to meet store standards and targets
  At Home Bargains, you'll find more than just a job, you'll find opportunity.

Customers often come in for one thing and leave with a full trolley, all thanks to our passionate leaders who guide their teams, keep the store running smoothly, and create a welcoming atmosphere for every shopper. As a Team Leader, you'll be hands-on, helping customers, supporting your team, and keeping the store looking its best. You'll lead by example, bringing energy and organisation to every shift, ensuring shelves are stocked, aisles are tidy, and the store is always a great place to shop. Retail at Home Bargains is fast paced, with no two days the same. You'll develop your leadership skills, guide your team, and play a key role in making our stores a fantastic place to work and shop. With clear development opportunities and a supportive team, this is more than just a job, it's the start of a rewarding career., At Home Bargains, customers often come in for one thing and leave with a full trolley - and it's our amazing teams who make that possible. Our aim is simple: to deliver top brands at bottom prices, every day. Working here is fun, fast-paced, and never dull, there's always something new happening in our growing and ever-changing business. As one of the UK's fastest-growing discount retailers, we're expanding rapidly, creating fantastic opportunities for you to develop and progress with us. No matter where you begin, Home Bargains is a place to grow, where passion meets potential and every contribution helps build something truly special. Many colleagues say, "I only came in for one thing… but I came out with a career." And with supportive teams across our business, you'll find an inclusive environment where you can thrive and be part of something exciting.

Package Salary & Hours

• £32,032 FTE
• This role and location qualifies for a £3,000 FTE Regional Allowance. This allowance is non-contractual and non-transferable.
• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit (on completion of 12 months service)
• Long service recognition scheme
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low cost voluntary insured health cash plans and cancer cover