Team Leader

Southern Co-op; Brighton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community-focused retail company in Brighton is seeking a Team Leader to inspire the team and enhance customer experience. This full-time role involves supporting store operations and engaging with the local community. Flexibility is required as shifts include mornings, evenings, and weekends. Training and support will be provided for the right candidate.

Benefits

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Previous experience in a team leader or similar role is desirable but not essential.
• Flexibility to work mornings, evenings, and weekends required.

Responsibilities

• Support all aspects of store operations including community programs.
• Assist with day-to-day management of the store.
• Lead by example to deliver excellent customer experience.
• Engage with and support the local community.

Skills

Self-motivated

Great communicator

Organisational skills

Job description

Overview

We\'re looking for a Team Leader to help drive our store forward – someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential – if you\'re self-motivated, a great communicator, and ready to learn, we\'ll provide full training and support to help you succeed.

Responsibilities

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it\'s safe, legal and running smoothly – and stepping up in the Store Manager\'s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

Hours

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

About Southern Co-op

At Southern Co-op, we\'re not just another shop on the high street – we\'re here for our communities. Now, we\'re looking for a Team Leader who\'ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

Benefits

• Instant access to a large selection of benefits, including 20% colleague discount
• Healthcare plans
• Employee assistance programme
• Generous shopping discounts
• NEST pension
• Cycle-to-work scheme
• Colleague referral scheme
• And more

We want to put U in Southern Co-op — start your new career now.