Team Leader

Asda Stores Ltd; Bishop Auckland; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Colleague discount 15% off shopping

Company pension

Wellbeing support (24/7)

Inclusion networks

Discounts on Asda services

Job summary

Asda Stores Ltd is seeking a Team Leader in Bishop Auckland to guide daily department operations and coach staff on a busy shop floor. You will drive excellent customer service, support stock control, and help new starters settle in.

The role requires 37 hours per week, days shifts, and a permanent contract with a competitive hourly rate. You’ll work closely with your manager to keep standards high and your team motivated.

Qualifications

• Retail or customer-facing experience.
• Willing to take on responsibility and support others.
• Good communication and a can-do attitude.
• Flexibility to work weekends and evenings.

Responsibilities

• Lead day-to-day running of the department.
• Support stock management and replenishment.
• Coach and welcome new starters.
• Collaborate with manager to maintain high standards.

Skills

Customer service

Leadership

Communication

Organisational skills

Job description

Job Title Team Leader Location Bishop Auckland Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 37 Pay Rate £14.10 Category Retail Hourly

Closing Date 25 October 2026

As a Team Leader, you’ll play a key role in leading the day‑to‑day running of your department. You’ll lead by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service. Whether it’s helping to manage stock, supporting new starters, or stepping in to solve a problem, you’ll be a go‑to person on the shop floor. You’ll work closely with your manager to deliver high standards and keep your team motivated and focused.

What makes a brilliant Team Leader

• Customer-focused: You put customers first and help your team do the same.
• Supportive: You’re approachable, helpful, and always ready to lend a hand.
• Organised: You can juggle tasks, manage priorities, and keep things on track.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Team player: You work well with others and help create a great place to work.
• Reliable: You take responsibility and follow through on what needs to be done.

What you’ll bring

• Experience working in a retail or customer‑facing environment.
• A willingness to take on responsibility and support others.
• Good communication skills and a can‑do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail

It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we’re creating new roles all the time! So take the time to look around.