Team Leader

Southern Co-op; Banwell; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local community store in Banwell is seeking a part-time Team Leader to inspire and lead the team towards delivering outstanding customer experiences. Responsibilities include supporting store operations, engaging with the community, and contributing to staff development. Flexibility in working hours is essential as shifts may include mornings, evenings, and weekends. Full training and support will be provided.

Benefits

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Previous experience in a similar position is beneficial but not essential.
• Ability to learn and adapt quickly.
• Willing to obtain a personal licence to sell alcohol.

Responsibilities

• Support all aspects of store operations, including the Post Office and Parcel Services.
• Engage with and support the local community.
• Assist in the day-to-day management of the store.
• Lead by example to deliver an excellent customer experience.
• Contribute to the growth of the store by developing colleagues.

Skills

Great communication

Self-motivated

Team leadership

Organisational skills

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you'll be doing

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 18 hours per week, worked over 2 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we're not just another shop on the high street - we're here for our communities. Now, we're looking for a Team Leader who'll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

Benefits

You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.