Team Leader

Greene King; Bagshot; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub operator in the UK is seeking a Team Leader to ensure high standards and customer satisfaction. You will lead the team, resolve issues, and create memorable experiences for customers. Ideal candidates will have a strong focus on teamwork and attention to detail, with a positive attitude that inspires those around them. Benefits include competitive salary, discounts, and career advancement opportunities.

Benefits

Competitive salary and pension contribution

Career advancement opportunities

33% discount for staff and 15% for family

Employee assistance program

Wagestream – access wages before payday

Retail discounts

Qualifications

• Ability to lead a team and ensure shift runs smoothly.
• Experience in delivering excellent customer service.
• Strong problem-solving skills in a fast-paced environment.

Responsibilities

• Provide heartfelt and memorable experiences for customers.
• Deputise for the management team when required.
• Organise and coordinate the team during busy shifts.
• Ensure a safe, legal, and clean bar environment.

Skills

Leadership

Customer service

Team coordination

Attention to detail

Adaptability

Job description

Overview

As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Desired Qualities

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can‑do attitude and be a real team player.

Benefits

• Competitive salary and pension contribution.
• Chance to further your career across well‑known brands.
• 33% discount for you and 15% for your loved ones on all of our brands.
• Free employee assistance program – mental health, well‑being, financial, and legal support.
• 50% discount for you and 25% for your loved ones at Greene King Inns and hotels.
• Refer a friend – earn up to £1,500 when they are placed.
• Wagestream – access your wage before payday.
• Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile, and many more.

Join us at Greene King pubs, where we have always been the beacon for communities. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple.

Everyday Inclusion – We are setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong.

Look no further than Greene King Apprenticeships! Whether you’re interested in cooking in the kitchen, pouring cocktails, or leading a team to new heights – this is a unique opportunity to take your career to the next level.