TEAM LEAD, AMAZON NOW , ATS -Line haul

Amazon; Norwich; On-site; GBP 35,000 - 55,000; Full time

Job summary

A forward-thinking company is seeking a Team Lead for its Transportation team. This role involves overseeing line haul operations, managing carrier performance, and ensuring compliance with safety regulations. The ideal candidate will thrive in a dynamic environment, collaborating with various stakeholders to enhance operational efficiency. Join a team that values inclusivity and empowers individuals to achieve their best while delivering exceptional results for customers. If you're passionate about logistics and operational excellence, this opportunity is perfect for you.

Qualifications

• Bachelor's degree required.
• Fluent in English, both spoken and written.
• Experience with Microsoft Office applications.

Responsibilities

• Manage carrier onboarding and performance.
• Coordinate with safety teams to improve operations.
• Engage with stakeholders for operational escalations.

Skills

Microsoft Office

Capacity Planning

Performance Review

Safety Management

Operational Escalation Management

Education

Bachelor's Degree

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world, distributing millions of products each year to our loyal customers.

Amazon is seeking a Team Lead for its GSF NOW Transportation team. In this role, you will work closely with hubs, spokes, logistic partners, and other stakeholders to ensure smooth management of line haul operations across Amazon's GSF NOW network. The team lead will serve as the first point of contact for operational escalations, engaging with stakeholders to resolve issues and prevent recurrence. Additionally, the team lead will work on VRID hygiene, accrual improvements, in-transit loss reduction, safety culture development for drivers, truck utilization improvements, and new projects (such as Totes and PFS) at the zonal level. During BAU operations, the individual will be rostered in shifts to monitor operations and work on improvement projects.

Key job responsibilities

1. Carrier onboarding and management
2. Carrier performance and VC reduction
3. Capacity planning: TU analysis and vehicle rightsizing, working on adhoc reduction
4. Performance review and weekly business reviews (WBR)
5. Coordinate with SLP and carriers to reduce in-transit losses/damages
6. Engage with Safety teams to improve yard and road safety
7. Site management
8. Align vehicle fleet planning with stakeholders
9. Provide distance and transit time inputs for all OD pairs
10. Manage FCND and YMS check-in cases
11. Collaborate with sites to reduce unloading dwells
12. Ensure compliance with programs and regulations such as R4D, R4C, GPS registration, and BGV

Minimum qualifications

• Bachelor's degree
• Fluent in English (speaking, reading, and writing)
• Experience with Microsoft Office products and applications
• Ability to complete complex tasks quickly with minimal guidance and react with urgency to situations requiring quick turnaround

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit this link for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner.