Team Lead Administrator

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST; Reading; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading mental health services provider in Reading is seeking a Team Lead Administrator for the CAMHS Anxiety Disorders Treatment Team. The successful candidate will oversee administrative processes, support clinical staff, and improve data quality within the service. This role emphasizes effective communication, leadership skills, and the ability to manage resources efficiently. There are also numerous benefits including flexible working, professional development opportunities, and a generous leave policy.

Benefits

Flexible working options

27 days' annual leave

Generous NHS pension scheme

Career development opportunities

Cycle to Work scheme

Discounts at popular retailers

Free parking across Trust sites

Qualifications

• Experience in administrative roles, particularly in healthcare settings.
• Ability to effectively manage staff and support clinical teams.
• Strong record-keeping and data management skills.

Responsibilities

• Supervise the administration team within the CAMHS ADTT.
• Support the clinical operational team leads and provide administrative assistance to clinicians.
• Develop and maintain high-quality administrative procedures.

Skills

Leadership in administration

Effective communication

Workload prioritization

Data quality improvement

Job description

Band 4 - Team Lead Administrator - CAMHS Anxiety Disorders Treatment Team The post holder will support effective administration processes within the CAMHS Anxiety Disorders Treatment Team (ADTT) The postholder is to act on their own initiative on a daily basis to ensure the effective running of the service, prioritising their own workload as required. The postholder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner., Service Delivery

Responsibilities

• To act as the supervisor for the ADTT administration team.
• To take a key role within the team to support the ADTT Clinical Operational Team Leads, and to provide administrative support to the Consultants and clinicians.
• Provide comprehensive, high-quality leadership in all administrative activity in consultation with other colleagues.
• To assist in rostering clinical and administration staff.
• The post holder will be expected to liaise and communicate effectively with all levels of staff within the service, the wider Trust, key partner agencies and with service users and carers.
• The post holder will work to support the effective development and operation of the CAMHS ADT Team.
• To take a key role within the team to support the ADTT Clinical Operational Team Lead, and to provide administrative support to the Consultants and clinicians.
• Inform and assist the team to implement Service policy in relation to patient experience identifying issues for continuous improvement and work with the Team Lead and Clinicians to implement these, ensuring a consistent approach is maintained across the Service.
• To highlight data capture inconsistencies and to take necessary action for the improvement of data quality working with the team lead.

Clinical activities

• The post holder will support the production of clinical records and letter writing as directed by the Team Lead.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Benefits

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites